Mcdonald's - Rolesville

I want to commend the staff for their quick response in helping the elderly man who fell in the parking lot. It was wonderful to see everyone come together in a time of need!

The service at this restaurant is usually good, but can be challenging if you need to communicate with someone who speaks English. Making changes to your order can be uncomfortable. Despite the pictures on the menu, the food may not always look the same when served, especially during busy times. I had to eat my messy burger with a fork and knife because it was put together haphazardly.

The manager at this restaurant location promised a new crew member about 40 hours a week, but then realized that the new crew member's mother also worked there and showed favoritism towards her. The new crew member was only given 2 days of work per week, which after taxes left him with only $192 to cover his expenses. When he asked for more hours as originally promised, the manager brushed him off saying they couldn't have too many new people working at once. Another new crew member was given 30 hours a week, making over three times what this guy was making. The manager at this McDonald's location is unfair and is not providing enough hours for the new crew member to even cover his transportation costs. If there is an issue between the manager and the new crew member, it shouldn't affect the innocent worker. It's a shame and I will be filing a complaint with McDonald's corporate.

Today, September 29, I visited McDonald's. I ordered two freshly cooked hamburgers and a drink.

I got takeout for dinner from here. The price per person was around $10-20. The food was average, I would rate it a 3 out of 5. The service was also a 3 out of 5. The atmosphere was lacking, I would give it a 2 out of 5. I would recommend trying the Big Mac here. There was plenty of parking available in the free parking lot.