Kum Go from Rogers Menu

What User likes about Kum Go:
Very good experience, I was in this store many times. It's clean and good running. The staff is helpful and friendly. I really like this place. No problems here. Thank you for your support from First Responders View all feedback.

What User doesn't like about Kum Go:
I got $30 in gas and they took $100 from my card. Asked guy what happened, he said there's nothing we can do. So I left my name and the number for the manners she never called. Again, this man answered and said when you pay at the pump with card, there is $75-$100 holding fee. But you'll get it back in a few days. Yeah, right, the money was already taken off my card, never got it again. View all feedback.

I got $30 in gas and they took $100 from my card. Asked guy what happened, he said there's nothing we can do. So I left my name and the number for the manners she never called. Again, this man answered and said when you pay at the pump with card, there is $75-$100 holding fee. But you'll get it back in a few days. Yeah, right, the money was already taken off my card, never got it again.

Pump 16, charged for Premium gas when I hit the Regular button. Cost me $10 more for the cheap gas. The receipt said Premium but I know without a doubt I selected the low grade. Inside they looked at me silly and said they'd look into it. No offer of refund. Won't be coming back ever! Told them not to let others get scammed. I doubt anything will be done.

I stopped in to order a pizza and I kid you not... A baby roach ran across the counter. This is in the kitchen area. I'm obviously disgusted at this point. I bring it to the managers attention. Not sure of her name but she was the manager working Tuesday around 330pm. She was completely rude and I also noticed dirt under all of her fingernails. I feel like her hygiene was not appropriate to be working in a place serving food to the public. To be management in a store you should definitely carry yourself a certain way or it can make the whole store unapeaunapp. Needless to say, I won't be going back and I'll inform friends and family as well.

I go in here way more then I should, but the counter folks are always extremely friendly and courteous. It?s nice to have cashiers who actually like their job. Way to go Kum N Go! This location rocks.

Im a regular customer at this kum n go. Everytime I gas up or stop for drinks and cigs its at this store. Thr old lady that works during the day, short white hair is s total bi*ch!! She refused to sell me cigarettes because I forgot my D.L. in my car. I look my age and haven't been carded in years. She rude as hell and her customer services skills also suck. I understand why she asks for I.d. but not to someone who buys cigs there like every 2nd to 3rd day. She just really made me mad I guess. Rant over!

Feedback