Reviews
What Joe J likes about Dairy Queen Grill Chill:
Asked for a turtle Sunday. We were told they didn't have that. So we asked for a hot fudge sunday with caramel and pecans and they said okay. So, that's my review. Meal type: Other Price per person: $10–20 Food: 3 Service: 3 View all feedback. What Stefanie Graber doesn't like about Dairy Queen Grill Chill:
I drove up to the drive-thru menu board and the teller immediately informed me that the kitchen was closed and they were not serving any food, even though it was only 5:15 pm. I asked if I could still order ice cream, but the teller reiterated that the kitchen was closed. Eventually, I was able to order a Blizzard and shake, but the window person was very abrupt and seemed annoyed. The items we received were runny, a... View all feedback.
Reviews from various websites
Today, a woman visited the Rogers location and was rudely informed over the loudspeaker that the restaurant only serves food and does not provide ice, despite b...
read moreThe service at this restaurant is excellent and very personal. The staff really puts in extra effort, especially during busy times.
The service at this restaurant was extremely slow and disorganized. The staff, particularly the manager, was very rude. The manager even yelled at a customer fo...
read moreThis Dairy Queen is the slowest, it has slowly declined in the past years. I understand that COVID has changed a lot but the management of this DQ is very poor....
read moreIf I could give zero stars I absolutely would. My daughter has been getting her chicken strip basket the same way for YEARS. Zero fries and bread only. All of a...
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read moreRecent experiences at various Dairy Queen locations reveal a concerning trend of declining service and food quality. Patrons have encountered egregious wait times, inconsistent menu availability, and unprofessional staff behavior, notably during busy periods. Complaints about order inaccuracies and a lack of basic courtesy surface repeatedly. While there were occasional commendations for friendly staff, the overall sentiment reflects significant dissatisfaction. As customers share their tales of frustration and disappointment, it seems the beloved fast-food chain's promise of quick and friendly service has faltered, leaving many reconsidering their loyalty to Dairy Queen.
I drove up to the drive-thru menu board and the teller immediately informed me that the kitchen was closed and they were not serving any food, even though it wa...
read moreI visited the drive-thru and had to wait for someone to take my order. When I got to the drive-thru window, no one came to assist me. I was extremely disappoint...
read moreI had a terrible experience at this Dairy Queen. I arrived with two cars ahead of me in the drive-thru and was made to wait to place my order. The lady working...
read moreEven with “short help” everything at DQ’s is awesome. Private owned, people care! Food: 5 Service: 5 Atmosphere: 5
We waited for over 20 minutes in the drive through for a very simple order. First we were told there were no burgers. Next while waiting for 2 chicken strip bas...
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read moreI would give this place zero stars if I could! I ordered a chicken strip basket and the chicken was completely raw on the inside.
The service at this restaurant was extremely poor. We stood at the front counter for 20 minutes, watching three employees ignore us without asking if we needed...
read moreTonight, my husband and I brought our daughter to this restaurant for a quick meal. James and Ethan were working at the front and they were incredibly friendly...
read moreI wish I would've read the reviews before hand. Expect a 20+ minute wait. They take the fast out of fast food. We should have gone to Wendy's down the street.
Poorly ran. Employees standing around doing nothing. Unnecessarily long waits.
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