Reviews
What Danethia Berry doesn't like about Firehouse Subs Rockwall Plaza:
I have made sure to tell family, friends, and associates to not come to this location! They touch everything including their hair and nose then touch your sandwich! When We politely said something to Hector, he shrugged his shoulders and laughed. Also, We were trying to use our points but because the system was down they couldn’t honor it. Hector was the most rude employee we’ve ever come across! We asked for a manag... View all feedback. What Elaine M Chigbo likes about Firehouse Subs Rockwall Plaza:
It was my husband's and I first time trying Firehouse Subs. We ordered it to go, they were having a promotion for leap day of BOGO if your name began with an L, E, A or P. We decided to try the steak and cheese subs on wheat bread. Everything was fresh and tasted delicious. The meat wasn't salty and the sandwich didn't give you that heavy feeling. I loved that they offer wheat bread. The staff were all very friendly... View all feedback.
Reviews from various websites
It was my husband's and I first time trying Firehouse Subs. We ordered it to go, they were having a promotion for leap day of BOGO if your name began with an L,...
read moreNever received my order. Somebody stole my pick up order and the restaurant manager said it was not their fault. Didn’t get any food and they kept the
Unprofessional, the worst customer service I ever had before. The short Hispanic lady was disrespectful and rude.Owner you should pay attention of who you hire.
The guys at Firehouse Subs LISTEN and make your sandwich EXACTLY the way you want it…PERFECT service, PERFECT sandwich!
Kind staff, fast service, fresh ingredients. Love how the rewards rack up pretty quickly. Only con is I wish there was a plant based deli meat and cheese option...
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