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I'm new to the area and have been in this subway at Barnes and Murrell three times now. Twice during morning hours during the week and once in the morning hours on Sunday. Was always waited on by the same white middle-age lady. Every time I go in she is whining about something or making a smart comment about something. She is very aggravating. She acts as if she doesn't want to be there. I wish she wasn't. View all feedback.
I'm new to the area and have been in this subway at Barnes and Murrell three times now. Twice during morning hours during the week and once in the morning hours on Sunday. Was always waited on by the same white middle-age lady. Every time I go in she is whining about something or making a smart comment about something. She is very aggravating. She acts as if she doesn't want to be there. I wish she wasn't.
When I order in person I get to direct how I want my sub. We ordered delivery and the sub was all wrong. They forgot my chips. We called and let them know, and they said they would credit the chips. That was Monday. No credit yet. I called and complained about the sub and how it was done wrong. I mean look at the pic. Mustard slobbered on. 3 pickles. Very little lettuce. It was just not appetizing at All!!! I called and complained and a worker from subway told me to come anytime and they'd redo a sub for me. I went in today and the manager acted like she didn't know anything. I had my receipt. I have this pic. She pulled up the receipt from her computer. She found my order and said this is what I got. Well, lady, it was made wrong!! you guys forgot my chips too! This is a waste of money. Imma stick to publix. Avoid this subway. Management doesn't know about customer service. The workers are slow so if you're on a 30 minute lunch break avoid this place. Definitely DONT ORDER TO GO!!! Never stepping foot in this place again. They don't keep their word and they don't know how to make a sub order for delivery. Smh. I wish I could get my money back. I went without eating lunch.
Went in today to grab some lunch. There was a line with 1 person working it. Was there 10 min or so and mysteriously another worker comes out. She takes her time getting on gloves then grabs a online order ticket that just came thru. She walks up to start making a sandwich and tells me someone will be with me in a min. I kindly ask wouldn 't it make sense to take care of the 5 people in line instead of online orders? She mumbles something under her breath and I say excuse me and she refuses to acknowledge me. I ask again and she ignored me completely. I asked for her name and again was ignored. I said I 'll just spend my money elsewhere and miraculously she uttered a response of good .......Won 't get my money ever again. Being busy and understaffed is one thing but to be a rude unfriendly and just blatantly nasty to the people that spend money in your place of employment to ensure you get paid is a slap in the face. Do better Subway
Went in today to grab some lunch. There was a line with 1 person working it. Was there 10 min or so and mysteriously another worker comes out. She takes her time getting on gloves then grabs a online order ticket that just came thru. She walks up to start making a sandwich and tells me someone will be with me in a min. I kindly ask wouldn 't it make sense to take care of the 5 people in line instead of online orders? She mumbles something under her breath and I say excuse me and she refuses to acknowledge me. I ask again and she ignored me completely. I asked for her name and again was ignored. I said I 'll just spend my money elsewhere and miraculously she uttered a response of good .......Won 't get my money ever again. Being busy and understaffed is one thing but to be a rude unfriendly and just blatantly nasty to the people that spend money in your place of employment to ensure you get paid is a slap in the face. Do better Subway
Good Subway, good staff, always as expected. Will be back again.