Dunkin' - Rock Hill

Donuts, Breakfast, Coffee

Dunkin'

Dunkin'
2.8 / 5 (736 reviews)

Description

Dunkin' has become a polarizing choice for breakfast enthusiasts. While some patrons rave about the consistently excellent coffee and unique donut flavors that keep families returning, others lament poor service, long wait times, and frequent mix-ups with orders. The inconsistent quality of meals and chaotic atmosphere discourage dine-in experiences, often pushing customers towards takeaway, which can be just as frustrating given understaffing. Whether you’re seeking a quick caffeine fix or a sweet treat, it seems that Dunkin' may not always deliver the satisfying experience it promises.

Last update: 28.01.2026 from: John

Feedback

★ 2.8 / 5 from 736 reviews
john-parisi-2
14.03.2025

Service: Takeaway Meal type: Brunch Food: 4 Service: 4 Atmosphere: 4

christina-s-mechanic-15
14.03.2025

This Dunkin’ Donuts is an absolute disgrace!! Waited on a drive thru line for over an hour!! Employees ignored me at the window and wouldn’t even acknowledge me! Once someone came to the drive thru window my entire order was wrong and I had to wait an additional 30 minutes for it to be fixed. This establishment doesn’t even deserve 1 star. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

kelly
14.03.2025

They constantly charge $3 more than the dunkin in monticello. Rip off. Plus they take forever. Save yourself money and time and go the monticello. Service: Take out Meal type: Other Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1

taylor-alper
14.03.2025

The staff was very friendly and my pumpkin spice latte was great. It was better than the usual location I go to. Service: Take out Food: 4 Service: 4 Atmosphere: 2

heather-hatt-1
14.03.2025

VERY slow service. I ordered a caramel latte with two pumps of caramel. I received a pumpkin spice latte with vanilla and cinnamon. They clearly mixed up my order with someone else’s. I drive back to have it corrected and she has an attitude about it. I take a sip and at first I can taste the caramel but on the bottom is all cinnamon. She didn’t even change the cup. Luckily I’m not my cousin who is HIGHLY allergic to cinnamon and would have been in the ER due to their mistake and laziness. Unbelievable. The whole process took 40 minutes!! They are known for being slow. I like how nice they are to my dog but they usually mess stuff up. This was the final straw. I will not return and I live 10 minutes away. This is by far the worst Duncan in the area. Service: Take out Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

FAQ

The restaurant offers complimentary WLAN for its visitors.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physical disabilities.

More information

Suggested nearby restaurants.