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Contribute Feedback What Jay Mac doesn't like about Burger King:
Food is edible but the crew just doesn't care. Walk in and I'm the only customer at the counter but I still had to wait 5 or 10 minutes to order. Nobody acknowledged that I was even there. View all feedback.
Food is edible but the crew just doesn't care. Walk in and I'm the only customer at the counter but I still had to wait 5 or 10 minutes to order. Nobody acknowledged that I was even there.
Called in a delivery order for two whoppers with cheese, two large fries, and a large onion rings. $26 food, tax and tip $32)Delivered two regular cheeseburgers and two small mixed onion rings/fries $15)And after calling the restaurant whose phone volume was so low we could barely hear the other end at all. The manager suggested I drive to the restaurant to resolve the issue, but I paid extra to have it delivered and felt it should be remade and delivered, but she didn't. And I suggested that mamm, I can't hear you, I maybe should just call corporate which made her very angry. She didn't say anything but I heard her throw her phone and hang up. Hopefully it was due to the frustration of no volume on her end because if not, that would be a very unprofessional way to end a call to a paying customer. I got the run around with BK support and an even worse run around with Door Dash, who swears my order isn't even in their system but in Burger Kings. Shame is, I was craving the flame boiled whopper with cheese and extra pickles that took two hands to eat, but had to settle for the poor excuse of a replacement regular cheeseburger that you can eat with a thumb and a couple of forefingers! I'm still out $32 and the meal I ordered. Hopefully someone from the Saluda Street Burger King here in Rock Hill, SC; will reach out to me and make it right. Refund or my meal, but no one is making it right today......nobody!No pride in delivery anymore. Because some else got the wrong order today, my order! I wished we tipped after the service because a tipped is earned just like hourly pay. And if you took two seconds to confirm address and order, mistakes would be avoided in most cases.And yes, I know if I got my lazy butt up and drove to the store there would be no complaints, but I paid for delivery and tipped! They owe me what I paid for! JW
One star is to much for this hoodrat location, the workers can't even talk correctly and can never get an order, right,there the biggest joke
My croissants were not toasted,the ham was cold and the drive thru guy was drinking coffee while taking our money.
Pick up an order from here very busy drive thru I went inside to pick up glad it was