Reviews

Overall Total Score
4.1 out of 5
Impressive | 1859 reviews

What Dan G doesn't like about Tim Hortons:
Well, everything is great except....what? no ceramic coffee mugs? But that's Tim Horton's signature drink! Was, I guess. I know the pandemic changed things, but tell me the pandemic didn't win and we can get back to good and reasonable things--there is nothing like a good hot cup of Timmy's coffee in a mug. The 11 count them when in store...eleven...pictures of happy hands holding joyful mugs on this store's one arti... View all feedback. What K likes about Tim Hortons:
Went there and they forgot to give me my coffee, I called in to complain and they hooked me up with 2 coffees completely free when I came through the next time. The manager is a nice lady and knows how make things right and how to get people to come back View all feedback.

Reviews from various websites

Top-rated
2.8 ★ from 10 reviews
Dan
30.10.2023 - 15:54

Well, everything is great except....what? no ceramic coffee mugs? But that's Tim Horton's signature drink! Was, I guess. I know the pandemic changed things, but...

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K
30.10.2023 - 15:54

Went there and they forgot to give me my coffee, I called in to complain and they hooked me up with 2 coffees completely free when I came through the next time....

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Mitchell
30.10.2023 - 15:54

Decent coffee. Never have anything ready at 5:30am. I’ve been told we don’t have breakfast ready for the past month not even donuts available. Now the computers...

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Holly
30.10.2023 - 15:54

I was pleasantly surprised with the bagel sausage egg and cheese breakfast sandwich, we also got it on a biscuit both were good and no complaints, drive thru wa...

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Greg
30.10.2023 - 15:54

They advertise breakfast sandwiches 2 for $6. I wanted four of them. The total was about $16. The lady taking my money said you could only purchase two of them...

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Tim Hortons customers have mixed experiences at various locations, but one particular store stood out positively. With efficient service, delicious coffee, and popular breakfast sandwiches, this store impressed. However, other locations faced issues with slow service, incorrect orders, and lack of food safety. One customer was pleased with the manager's prompt resolution of a forgotten coffee, while another criticized the weekend crew for inconsistent service. Overall, Tim Hortons receives praise for its popular menu items but also faces criticism for inconsistencies across different locations, making the customer experience hit or miss.

Facebook
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Google
3.8 ★ from 473 reviews
Tripadvisor
1.4 ★ from 3 reviews
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4.5 ★ from 880 reviews
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3.5 ★ from 443 reviews

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