Dunkin' - Riverview

Actually the best dunkin donats I have ever been, speaker sound is great, they heard me clear and I heard them.back clear too. As soon as I pull up they ready t... read more Actually the best dunkin donats I have ever been, speaker sound is great, they heard me clear and I heard them.back clear too. As soon as I pull up they ready to take the order, always accurate, and double check my order before move me up to the register, once there they are also quick and accurate in giving everything I need enough butters, knives to spread my butter, straw, napkins, always everything is there. And they are friendly and efficiently. Never worried when there is a long line of cars in the drive thru cause they move them quick! Great Job!

I go on a lot of road trips and this Dunkin always pulls me back. Excellent customer service by offering plenty of options to choose from and always asking me h... read more I go on a lot of road trips and this Dunkin always pulls me back. Excellent customer service by offering plenty of options to choose from and always asking me how I want my order done. Super friendly staff and very patient even when there's long lines. 10/10 times my order is always correct and and accurate. I've even used the app to order ahead of time and they waited for me to get close enough to the building to make sure my food was always fresh and hot. I recommend this DD and would hope to see others follow their motto.

Love this dunkin location it was a cold night needed a hot choclate and the taste of it was great besides the great order taker andrea she was doing a great job... read more Love this dunkin location it was a cold night needed a hot choclate and the taste of it was great besides the great order taker andrea she was doing a great job i will come again shirley.

This place has improved this year. I had stopped coming because of the poor service from the staff. However, I decided to give them another try this year, and t... read more This place has improved this year. I had stopped coming because of the poor service from the staff. However, I decided to give them another try this year, and the experience has been better. Hopefully, they continue to hire employees who truly care about the customers and their work.

I went through the drive-thru, and it was clear the employees weren’t paying attention to the orders. I had to repeat our second drink order multiple times, and... read more I went through the drive-thru, and it was clear the employees weren’t paying attention to the orders. I had to repeat our second drink order multiple times, and they still forgot it. After waiting over 20 minutes, they brought us the wrong food. The location wasn’t busy at all, so there was no reason for these mistakes. I would give zero stars if I could. The staff showed no urgency in fixing their errors or preparing the correct order.