Jim's - Feedback

We love coming to Jim's! The food is great, the staff is wonderful, and we love chatting with the owner when they're in. Great environment and the decorations a... read more We love coming to Jim's! The food is great, the staff is wonderful, and we love chatting with the owner when they're in. Great environment and the decorations are always changing.

I love the food that Jim's offers, but I did not have a real positive experience at this location. I just happened to get stuck with a server who was busy, yet... read more I love the food that Jim's offers, but I did not have a real positive experience at this location. I just happened to get stuck with a server who was busy, yet she was a slow mover, and slightly forgetful. In her defense, she did thank me for my patience. Overall, I may have had a better time if I had a different server. Honestly, I found, it's hit or miss with each location.

Delicious! Went for breakfast when it was super busy, the staff was still very friendly and upbeat. The manger (I assume) was very nice and made jokes with us.... read more Delicious! Went for breakfast when it was super busy, the staff was still very friendly and upbeat. The manger (I assume) was very nice and made jokes with us. The food was good, our waitress made sure our drinks were full and that everything was going good. This location is always clean and has fun decorations for the holidays.

This restaurant has a classic, home-style vibe that appeals to traditional diners. The food was decent, but the experience was marred by the attitude of the hos... read more This restaurant has a classic, home-style vibe that appeals to traditional diners. The food was decent, but the experience was marred by the attitude of the host and waitstaff. I’ve never left a server without a tip until this visit; the server's demeanor was shocking. When I inquired about a specific dish, she simply tapped the item with her long, unkempt fingernail and said, “It says right here what it’s like.” I was taken aback. She was grumpy, short-tempered, and clearly lacking any hospitality skills. The experience started poorly with a lack of greeting and continued with an indifferent server, leading to a disappointing experience overall. On a positive note, there were a couple of older gentlemen, possibly owners, who were efficiently handling food orders and seemed great. If only the staff were more friendly and welcoming, this place could really benefit from a change in atmosphere. Time for a reboot!

After noticing Jim's around town for 20 years, I finally decided to give it a try—and I can't believe I waited so long! The food is incredible, and the staff is... read more After noticing Jim's around town for 20 years, I finally decided to give it a try—and I can't believe I waited so long! The food is incredible, and the staff is exceptionally friendly. The manager is also very welcoming, making each visit feel special. I genuinely enjoy going there! The portion sizes are typically generous for the price, and my whole family loves their meals. My mom, in particular, looks forward to her Hot Turkey Sandwich every other week—she’s quite a character! I’d like to give a special shout-out to our favorite waitress, Karen, who consistently remembers our names and little details about our family. She truly captures the welcoming atmosphere of Jim's Family Diner!

Great spot for breakfast. Stopped in on Saturday of Memorial Day weekend. They were busy but we were seated very quickly. Omelette with hash browns a pancake wa... read more Great spot for breakfast. Stopped in on Saturday of Memorial Day weekend. They were busy but we were seated very quickly. Omelette with hash browns a pancake was delicious. Lots of food for a good price. Server was amazing. Definitely worth a tripthere.

For 20 years I have seen Jim's around town, but never went to one. Boy, was I missing out!!!! Their food is great! The servers are SO friendly!! Even the manage... read more For 20 years I have seen Jim's around town, but never went to one. Boy, was I missing out!!!! Their food is great! The servers are SO friendly!! Even the manager is super friendly! REALLY love going there! The portions are usually really good for theprice. Everyone in our family really enjoys their food! My Mom has to have her bi weekly Hot Turkey Sandwich fix.... she is sofunny!! A shout out to our favorite waitress Karen!! She is so good about remembering not only our names, but all kinds ofstuff about our family. She is what puts Family in Jim's family diner! :

Took my daughter (21 year old) to Jim?s tonight (we thought we would give it a try) and all I can say is blah. I ordered the 12 oz steak?against my daughters ad... read more Took my daughter (21 year old) to Jim?s tonight (we thought we would give it a try) and all I can say is blah. I ordered the 12 oz steak?against my daughters advice?and well, I should have listened to her. It was really against my better judgment too,given Jim?s is not a steakhouse. The steak was cooked okay but very tough to cut and even tougher to chew. Perfect sign of acheap piece of meat. I love steak and will consistently eat all of any steak I order, but not this time. I just couldn?tfinish it. Once again, I should have listened to my daughter. Why the 3 stars then? Well, I can?t do 2.5, and to be fair, mydaughter liked her turkey sandwich. I can say her sandwich looked pretty good when they brought it out and half way through themeal, I began to have dinner envy. The service was as expected and the environment the same. Would I go again? Yeah, probably. I?d like to try the turkey sandwich and hopefully walk away happy and full.

This place is your basic old timers, home cooking style restaurant. Food was okay. Host and serving staff was another issue altogether. I have never stiffed a s... read more This place is your basic old timers, home cooking style restaurant. Food was okay. Host and serving staff was another issue altogether. I have never stiffed a server until this restaurant; our servers attitude was unbelievable. When I asked her if aspecific item on the menu was good she tapped the item on the menu with her gross long fingernail and said, ?it says right herewhat it?s like??. I about fell off my chair. Grumpy, short tempered and completely void of hospitality skills of any kind. Fromthe lack of greeting to the totally uninterested server it was a total fail with front of the house staffing. There were acouple older men expediting food who seemed to maybe be ?owners?. They were awesome. They just need a friendlier and moregracious staff. Reboot.

Jim's offers that classic, home-cooked feel that longtime customers appreciate. The food was satisfactory, but the overall experience was dampened by the poor s... read more Jim's offers that classic, home-cooked feel that longtime customers appreciate. The food was satisfactory, but the overall experience was dampened by the poor service. I've never withheld a tip before, but the server’s attitude was shockingly bad. When I inquired about a particular dish, she pointed at it with a long, unkempt fingernail and sarcastically replied, "It says right here what it’s like." I was really surprised. Her mood was grouchy and impatient, lacking any sense of hospitality. From the missing warm welcome to the indifferent service, the front-of-house staff fell short. On a positive note, two older gentlemen in the kitchen, presumably the owners, were excellent. They definitely need to bring in friendlier, more approachable staff. This place could use a fresh start.