Dunkin' - Riverside

I experienced very rude behavior from the staff during my visit. I have a noticeable lisp, and their employees were making fun of the way I speak, which was rea... read more I experienced very rude behavior from the staff during my visit. I have a noticeable lisp, and their employees were making fun of the way I speak, which was really hurtful.

Very poor service. Waited over 30 minutes in the parking lot after they said they will bring my order. Cars behind me honking. The cashier was Ace, blue hair ca... read more Very poor service. Waited over 30 minutes in the parking lot after they said they will bring my order. Cars behind me honking. The cashier was Ace, blue hair came out and gave me attitude when I joking asked her if “they had to run to store to buy the eggs”. She said “there are cars waiting and I can take my sandwich now. I told you to wait at stop sign.” For one she stated “pull forward and we will bring you the sandwich.” She did not need to be mean, especially when during the entire time I was waiting not one car went through…. She then just walked away and slammed the front door behind. I can only imagine how Ace would act when it’s busy.

Always unhappy people working, 3 times av9cado toast and bacon came without bacon. Lines often long with staff of 5 working. Bad time management and product read more Always unhappy people working, 3 times av9cado toast and bacon came without bacon. Lines often long with staff of 5 working. Bad time management and product

Terrible experience. The young woman with blonde hair and glasses, along with another young girl with brown hair, were incredibly rude. I arrived at 7 PM on Oct... read more Terrible experience. The young woman with blonde hair and glasses, along with another young girl with brown hair, were incredibly rude. I arrived at 7 PM on October 3, 2023, just to use the restroom, and the blonde girl told me that the women's bathroom was "out of order." However, I saw her use it right before me and even flush it. Then she suggested I use the men's bathroom instead. Why should I have to do that if the women's restroom is functioning? They both started laughing, which made the situation even more frustrating. I plan to discuss this with the manager, but for now, I'm forced to refer to this Dunkin' in a negative light. Very unprofessional service.

I love Dunkin Donut Coffee and Donuts. read more I love Dunkin Donut Coffee and Donuts.