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Contribute Feedback What Marianne Queen likes about Koto Sake Japanese Steak House And Sushi:
We had a great night. Staff was very attentive. Shawn did a little thing on the grill for my son’s birthday. Tons of food. We will go back! Vegetarian options: It’s hard going to dinner w my daughter being vegetarian. She was happy w their options. View all feedback.
What Cathy Elmer doesn't like about Koto Sake Japanese Steak House And Sushi:
We had a party of three. We ordered the Calamari and it was absolutely disgusting. It was like eating a tyre. I didn't want to embarrass, my 3rd party guess or else I would have sent it back and refused to pay! Our third guest was served the meal at least 10 minutes before us. Absolutely not exceptable. View all feedback.
We had a great night. Staff was very attentive. Shawn did a little thing on the grill for my son’s birthday. Tons of food. We will go back! Vegetarian options: It’s hard going to dinner w my daughter being vegetarian. She was happy w their options.
I’ve eaten here multiple times and even ordered on doordash. They’ve never messed up an order and the service is always fast and reliable. Very good restaurant with respectful people. I can definitely vouch for them!
Great atmosphere. We were greeted by everyone with a smile. Food was great and our little one enjoyed her first Hibachi experience. Will be back! Parking: Parking lot shared with Giant
Edit: This edit is for Bo who responded to this comment. Whose name I did not know until your response because as I stated, you were not friendly and did not bother to introduce yourself to us. I want to be clear when I say this; you not only lack customer service skills but you also are lacking in both honesty and integrity. My account of the events that occurred were not false. Clearly indicated by your very lengthy response in a sad attempt to vindicate yourself. Although I don’t believe you learned anything from this experience since you could not simply accept the fact that you were in the wrong here and apologize for your actions, I do hope that you choose not to harass another customer for a tip in the future. I worked many years as a waitress, and relied heavily on tips. HOWEVER I always understood that it was not my customers obligation to pay me. I was grateful for every tip I received because I knew it was not a guarantee. You are the 3rd server in my lifetime I chose not to tip and this was a direct reflection of your behavior towards me which was inexcusable. Your character is clearly as nasty as the food was. This location was suggested by a friend in order for us to celebrate a graduation for our children. I decided to give it a chance even after walking in and immediately seeing a broken fountain with a yellow cone sitting inside of it and seeing that the chairs and decor were incredibly aged and worn. Once we were seated the floor beneath us was covered with broccoli and other food particles. Again, since we were dining as a group with children and this location was a suggestion I chose to stay in spite of my better judgment. The waitstaff was incredibly rude and impatient while we were ordering and did not seem too thrilled by our party. The experience did not get any better as the evening progressed. The food was rushed, under seasoned and the vegetables were barely cooked. The seafood was overcooked and inedible. I chose not to complain, again due to the fact that we were dining with children. Once the bill came I simply paid for my food without issue because at this point I just wanted to leave and enjoy a good meal. I initially gave the waiter a visa gift card, he came back immediately after and said the card “declined” I asked how could it decline with a full balance? He then restated his answer and said “we just can’t take them”. At this point I am beyond fed up and ready to go so I just told him don’t worry, I will pay with my credit card. He asked me to follow him to the front and pay. I left cash with my daughter at the table for a tip (which was NOT deserved) and followed him to the front to pay. He then watched me sign the credit card slip and saw that I wrote “cash” on the tip line. He grabs the book and said “Oh, is the cash on the table for the tip?” I have NEVER had a waiter ask me for a tip directly. This felt so rude and beyond disrespectful. I was disgusted by the entire exchange so I told my daughter to keep the cash tip. As we are walking out the door, the waiter FOLLOWS me out the door and asks for the tip!!! The food, service and experience itself wasn’t even worth paying for let alone including a tip after being disrespectful. I believe his aim was to somehow embarrass me in front of the group but all it did was make it clear that we were not wanted there and would not ever be back. Only go here if you want to feel discriminated against while eating hibachi that makes mall hibachi seem like a high class dining experience and get harassed by the waitstaff for tips 0/10
Hibachi was great. I did take out, but the portions were okay. Need to give more meat, tho. Overall tasty.