Firenze - Ritterhude

We used to eat there very often. You could never really complain about the food. The value for money and the selection of dishes were also good. The restaurant... read more We used to eat there very often. You could never really complain about the food. The value for money and the selection of dishes were also good. The restaurant was usually quite full. Perhaps that's why the service has declined a bit over time. The staff sometimes seem a little rushed and therefore unfriendly. My main criticism, however, is why we no longer go there: The restaurant seems to have become a real hotspot for dog lovers. Where there used to be just one small dog sitting under the table (which was still acceptable), over time there were more and more dogs, some of which didn't just sit quietly under the table, but sometimes begged and barked. I've also seen dogs being fed from the table. I really have nothing against dog lovers, but when I go to a nice public restaurant, I don't want to be surrounded by so many dogs. Well, I suppose that's the decision a restaurant owner has to make: either do without the dog lovers or those who prefer to eat without dogs.

The food was okay. Service? What service? We had a reservation, and I arrived early. All the waiters bustled past me, even when I asked if someone could help. T... read more The food was okay. Service? What service? We had a reservation, and I arrived early. All the waiters bustled past me, even when I asked if someone could help. They simply ignored me. The bartender tried to help but was brushed off by an unfriendly waiter. He told me to go and see if anyone was there yet. Annoyed, I left. If we hadn't had a date, I would have left. An attentive waitress followed me and asked where we were, and just then our friends showed up. However, the rest of the evening continued in the same vein. Complete incompetence or simply a lack of interest? I don't know. (And we received a tip from other tables: if someone is treating you, please announce it loudly at your table in front of everyone! Otherwise, you might end up paying the bill twice. The waiter doesn't mention this. It's a shame. It's actually a nice place, but this kind of behavior is unacceptable.

We've tried it four times now. The pizza is good, but unfortunately, the rest isn't. Neither the Greek nor the Italian dishes were good. Some strange things hap... read more We've tried it four times now. The pizza is good, but unfortunately, the rest isn't. Neither the Greek nor the Italian dishes were good. Some strange things happened during our last visit, which is what prompted this review: We ordered two dishes from the daily specials menu. The promised chanterelles turned out to be button mushrooms (no mention of this, no discount), and the filled pasta with salmon and spinach contained—you won't believe it—no salmon or spinach. Conclusion: We'll take away pizza, sure, but we probably won't be going back.

If you find the real italian food, it’s not the answer. Pizza too salty, broccoli soup more feel like broccoli juice read more If you find the real italian food, it’s not the answer. Pizza too salty, broccoli soup more feel like broccoli juice

The food was okay! The service. What kind of service? A customer might leave money there. We probably would have had another drink or two. No service! No questi... read more The food was okay! The service. What kind of service? A customer might leave money there. We probably would have had another drink or two. No service! No questions asked! And ouzo is only available for the restaurant's good friends!