Reviews
What User likes about Sonic Drive-in:
We requested a cup of ice with our order, and it was promptly provided along with a photo of our meal, which was very impressive. This Sonic location excels in customer service and satisfaction. I would highly recommend it to everyone. View all feedback. What User doesn't like about Sonic Drive-in:
The line was long and it took a while to get our order of milkshakes. However, the staff was amazing - friendly and helpful 99% of the time. Unfortunately, the milkshakes were poorly mixed and lacked crunch or whipped cream on 2 out of 3 of them. It must have been an off night because they are usually better! View all feedback.
Reviews from various websites
This situation is almost always great. as long as they are not the first ding in the morning to the breakfast and a “slush”. the slushes in the morning are alwa...
read morePlease note that if they pay for a large number of chili cheese sauces, that is not that they get a large order, only the large tablet. this happened several ti...
read moreThe line was long and it took a while to get our order of milkshakes. However, the staff was amazing - friendly and helpful 99% of the time. Unfortunately, the...
read moreThe two children working the drive-thru seemed more focused on playing around than attending to the long line of customers. It took 10 minutes just to get my dr...
read moreMy son ordered the chicken sandwich combo and received a burnt dried up sandwich. How can a cook send this out knowing its burnt and wouldn't even eat it. unbel...
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read moreSonic Drive-In has garnered mixed reactions from patrons, revealing a spectrum of experiences. While some appreciate attentive customer service and prompt orders, others report inconsistency in food quality, such as burnt sandwiches and improperly prepared items. Mobile ordering has proven challenging, with issues in communication at drive-thru windows leading to long waits and lukewarm meals. Additionally, some locations struggle with cleanliness and staff focus during peak hours. Despite these setbacks, the occasional positive review highlights the brand's potential for high satisfaction, emphasizing the importance of proper management and employee training to improve overall dining experiences.