Spring - Ringwood

I placed an order online for the coconut shrimp, pad see ew, and 2 20oz sprite zeros(diet sprite as listed on the website). When I get to the restaurant, I pay and have to ask for my 2 beverages. When looking in the beverage cooler I don 't see any sprite zero. She looks around and then hands me a liter of regular sprite. I see zero sugar snapple and ask what flavors she has. When she goes to the cooler her young son took the sprite off the table and started playing with it. She grabs a diet snapple and puts it in the table and I ask for a diet dr pepper. She starts looking at the receipt saying it paid x amount. I responded respectfully with, I paid for 2 20oz sodas which you do not have, and I can 't get the replacement that I want? She says, but I gave you sprite. To which I said it was stolen by your son. She grabs it back from the kid and puts that in the cooler and I am again for the diet Dr pepper. When she goes through the cooler, the son starts sucking in the snapple bottle. She brings the *16 oz diet dr pepper over and wishes me a good night. I said, I 'm sorry I 'm not taking that snapple. He 's been sucking on the bottle. I get home and the snapple was expired by 6 months and the dr pepper is 16 oz. The coconut shrimp was not coconut shrimp, but fried shrimp(and not jumbo as promised on the website) . Which was cooked to the point of burning. The pad see ew noodles were over cooked, it was like eating mush.I 'm sure this is a one off, as I 've eaten here before and never had an issue. But this experience left a very sour taste in my mouth.

My husband and I have been going to this place since we moved to Ringwood 11 years ago. We get it almost every Friday and the staff is great.The food has gotten really spicy though, so I would recommend mentioning on the phone if you don’t want it overly spicy.

I have to say their sweet and sour chicken made with white meat is the best.

Friendly customer service and great food every time !

Extremley disrespectful manager i dont think i have ever me someone as rude aas her. Tall and spanish such bad service she is on her phone constantly or not to be seen. One of the worst food/ coffee shops in the area would rather lick the dirt off my shoe then come here ever again. Staff members seem completley depressed maybe because of their rude manager proably because their manager is constaantly screaming at them and telling them that everything they do is wrong when they are more efficent than her. Bring back the old manager at least she had some sort of manners and the people inside didnt look like they were on their way to hell by the depression showed on their faces