Subway - Rifle
Subway
Description
Torn between praise and alarm, this neighborhood sandwich shop draws repeat customers for fresh food and hardworking staff yet suffers serious operational and safety lapses. Patrons report inconsistent hours, early closures, online order pickup failures, and poor management responsiveness. More troubling are allegations of employee intoxication, rude conduct, and questionable hygiene. Regulars appreciate the quality when staffed well, but the establishment needs immediate managerial attention to restore reliability, cleanliness, and customer trust.
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Feedback
I saw a cockroach crawling on the ground by the bathroom. The ice machine is broken and it was so hot in the store I doubt the meat is kept at proper temperature. The manager, Gloria could care less when I told her there was a roach on the ground. I did not order amd left. Do not eat here unless you want bugs or worse in your food.
This establishment needs attention urgently. One of the employees appeared to be significantly affected by drugs. She was excessively loud, disruptive, aggressive, and visibly upset. The poor colleague working alongside her was subjected to her yelling. At one point, she spilled a drink all over herself, wiped it off with her arm, and proceeded to prepare someone’s food without cleaning herself first. Additionally, she was disrespectful to an elderly woman who was having trouble understanding her.
The service here is incredibly poor. The person making sandwiches seems to have no memory of what was just ordered. If I could share a picture of the soup that’s supposed to be a sandwich, I definitely would!

