Panera Bread - Ridley

It’s December 7th 10:15am. My son and I weso in to have breakfast. The first thing is that I had to repeat our more than once. Also I had to ask for fresh coffee as what they had was old and cold. 20 minutes later still no food so I went back to find my sandwich sitting there not made the way I asked for which was only toasted and my sons order wasn’t even made as the two employees a blonde and brunette were both working in the one guys order together even though it was only a couple of sandwiches and he was flirting with them and they had no idea on anyone else waiting for their food either. So I asked her why my sandwich was cold and the other not made and she rolled her eyes and said I will do it now. You better believe I stayed watching as I didn’t trust her. I will NEVER go back as this is the one of many times u was treated this way. The Panera in Citrus Heights is excellent!

Very small portions for what you get. They got the order wrong and forgot my salad. Very slow service and it wasn't even crowded.

Panera Bread management needs to offer higher pay to attract workers. Did a Rapid Pickup order and got the notification that it was ready. Went there and they did not even start making my order. Had to wait 15 minutes. The couple of workers were backed up with a long todo list. Seriously the management needs to hire more people with attractive pay.

This store is always out of ingredients. Our visit today they were out of more than half of their breads, including baguette. This shouldn't happen for a bread store. Looking behind the counter, the place looks like a mess. Floors are filthy.

Ordered from doordash and we only got a half order of grilled cheese, no turkey sandwich, and no salad. Ordered again and we got soup without ordering soup. How do you mess up such a simple order.