Reviews

Overall Total Score
3.2 out of 5
Good | 111 reviews

What User likes about Starbucks:
The waiter by the window was very friendly and took the time to patiently assist me. Their excellent service has convinced me to make this restaurant a regular part of my routine. View all feedback. What User doesn't like about Starbucks:
The service at this restaurant was unbelievable. The staff rushed to take my order without asking for details, and when I asked for an Americano, they just gave me one size without confirming. The waiter at the window sarcastically welcomed me to "Dieuck's largest place on earth" multiple times. The customer service at this branch, especially from the younger staff, leaves much to be desired. View all feedback.

Reviews from various websites

Menu
3.4 ★ from 10 reviews

I used to LOVE going here. Even if it was just to see the 2 girls who worked the window. Not just we’re they the best thing to see first thing in theMorning, bu...

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Oh my hahahah I just drove through here and when I looked it up I saw the previous review and 100% agree!!! The experience was awesome but yea I would say just...

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Don’t think they ever got an order wrong BUT they used to have really cute friendly women to greet you at the window. It was a much better experience first thin...

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Love this drive thru!! My nitro cold brew is always delicious

Absolutely the worst customer service time and time again. Constantly being corrected on pronunciation. Consistently making any time of exchange/ transaction lo...

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Top-rated
2.6 ★ from 10 reviews
Tarey
08.10.2023 - 12:34

Rude drive through service big guy with glasses greeted me with “yo what’s up, your pumpkin thingy will be out shortly “ pardon me, who are you talking to like...

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Mc
08.10.2023 - 12:34

Ordered 30 minutes ahead of time but drinks were not ready when I got there. On top of that the fat guy with glasses in the drive thru window was very condescen...

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I am very disappointed in the service at startbucks today. I was greeted with a hey baby by one of the workers and that made me feel very uncomfortable. Then wh...

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Literally the best Starbucks in Bergen county. The employees are always so nice and they make the vanilla sweet cream cold brews to PERFECTION!!

First time at this location. Wasn't sure what drink to buy because I am not a big star bucks drinker, however when I inquired about the different drinks the wor...

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Restaurantji
3.4 ★ from 91 reviews
Tarey
26.02.2024 - 08:43

The drive-through service at this restaurant was incredibly rude. The big guy with glasses greeted me with a casual "yo, what's up" and made a comment about my...

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Shikha
26.02.2024 - 08:43

I walked to the restaurant without realizing it was only a drive-up. The person on the intercom was rude and said they couldn't serve me unless I was in a car,...

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Alyssa
26.02.2024 - 08:43

I love this drive-thru! It can get busy at times, but I have never had any issues with my order. That's what really matters to me.

Ava
26.02.2024 - 08:43

AWFUL.I pull around to place my order (a frappe with sweet cream cold foam on top instead of whip and a frappe with skim milk) and the man on the headset says “...

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k
26.02.2024 - 08:43

First time at this location. Wasn't sure what drink to buy because I am not a big star bucks drinker, however when I inquired about the different drinks the wor...

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