Reviews
What User doesn't like about Starbucks:
The experience at this restaurant was absolutely terrible. The staff were extremely unfriendly and made a strange request that I pay with a contactless card or give them my pin for the cash, which I suspect is not allowed and very unprofessional. The order was completely mixed up, and the drink was incorrect and poorly made. It was clear that the incompetent female manager was to blame, as she didn't even apologize f... View all feedback. What User likes about Starbucks:
It taste like any other Starbuck... Of course! But this one is perfect for a some caffein and feet-resting (after walking kew gardens for 3 hour) before heading back into London! View all feedback.
Reviews from various websites
Staff were great…place was dirty tired…Starbucks so need to refurb this venue…toilets were filthy and needed to be cleaned.
Dreadful experience. Very unfriendly staff. After ordering was told that could only pay with contactless card unless I wanted to tell my pin to the cashier for...
read moreOur pastries were dry, not fresh. Coffees were rushed and slopped when made so they overspilt on the sides of the mugs. Floors were sticky. Hand drier in toilet...
read moreIt was busy the evening we called in for a drink and snack before visiting Kew. When we arrived there was only one member of staff and she was struggling to cop...
read moreI am confused by the bad reviews... I visited for a take away cappuccino. The staff were friendly, and the service was prompt. I would definitely return.
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreI'm confused with the bad reviews. I visited for a take-off capuccino. the personal was friendly and the service was prompt. I would definitely return.
Manager of the store has been missing for months. Machines broken, dishwasher broken and staff overworked. Same staff everyday are miserable. No blonde roast. C...
read moreNeeded a quick coffee when we came from the Tube. The all Eastern European staff could be a little bit more friendly, perhaps smile.
I am not a fan of Starbucks generally but this one is convenient for meeting at Kew Gardens station. We had to clear and wipe our own table which is not a great...
read moreWalked out from our hotel.stopped here once we had been for our walk. Staff friendly,cappuccinos good.
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more