Reviews

Overall Total Score
3.1 out of 5
Good | 31 reviews

What User likes about Thai Express:
New administration. Yet they did the best services as they can while getting to know the customers and there preferences. Food was great. And the hours and with "uber eats" it's makes Thai food lovers that much easier to have it any time they would want to have it. Also I saw that they do catering. How wonderful that is. Great and I love it. I'll continue going back when I visit Richmond hill again. Thanks View all feedback. What User doesn't like about Thai Express:
Every time I have been here, I have walked out frustrated. Between management issues, the place being shut down, debit machines not working for days on end, food being underwhelming (and inconsistent with spice levels)....I've gone back a few times just to see if it gets better but it doesn't. Lineups at lunch are ridiculous. I realize they're cooking fresh food made to order, but there has to be a better way to spee... View all feedback.

Reviews from various websites

Menu
4.2 ★ from 19 reviews

I came here to grab some Thai foodI have tried couple of other Thai Express locations but this one beat them all.

I got a coupon by mail so I decided to check them outI looked at the menu and there are plenty of vegan options available.

The good - the food does taste fresh and delicious The bad - Despite the name - Thai express - this place is very slow.

Happy customer ! Great tom yum soup ! And sweet raspberry frozen yogurt ! Share location with yogen fruz ! Nice and quiet on a late Saturday afternoon.

New administration. Yet they did the best services as they can while getting to know the customers and there preferences. Food was great. And the hours and with...

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Multiple reviews of a Thai restaurant in Richmond Hill mention inconsistency in food quality, management issues, and cleanliness concerns. Some diners found the food underwhelming and poorly prepared, while others praised the attentive service and delicious dishes. The new administration received mixed feedback, with some customers enjoying the food and convenience of Uber Eats, while others were unimpressed. While some patrons indicated they would return for takeout, they were hesitant to dine in due to cleanliness issues. Overall, the restaurant's new management seems to be making an effort to improve service and food quality, but there are still areas that need attention.

Tripadvisor
3.0 ★ from 12 reviews

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