Chatime from Richmond Hill Menu

Chatime presents a vibrant atmosphere with an extensive menu of bubble tea options, including fan-favorites like durian milk tea and passion fruit smoothies. Patrons appreciate the friendly service and the ease of customization, despite occasional delays and rising frustrations over order confirmations that require online proof, even with personal identification. Concerns about inconsistent health protocols, especially regarding reusable cups during the pandemic, highlight a need for clearer policies. While some enjoy the delightful flavors and aesthetic ambiance, others are left yearning for improved freshness and service efficiency, showcasing the restaurant’s potential amidst its pitfalls.

Last update: 19.01.2025

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What User likes about Chatime:
I tried the passion fruit smoothie with 50% sugar and it was delicious. The bathroom was clean and well-maintained, the staff was friendly, and the prices were reasonable. The restaurant was busy but not overly crowded. I would highly recommend stopping by for a visit. View all feedback.

What User doesn't like about Chatime:
At Chatime, they are not allowing customers to use their own reusable cups for their bubble tea orders due to Covid-19. However, there are customers in the store not wearing masks while consuming their drinks. We have been dealing with the pandemic for two years now and understand how to prevent transmission. The risk of transmission in indoor settings is higher with maskless individuals. It begs the question, why se... View all feedback.

At Chatime, they are not allowing customers to use their own reusable cups for their bubble tea orders due to Covid-19. However, there are customers in the store not wearing masks while consuming their drinks. We have been dealing with the pandemic for two years now and understand how to prevent transmission. The risk of transmission in indoor settings is higher with maskless individuals. It begs the question, why sell reusable containers if we cannot use them? What about the environment? Maybe we should consider not purchasing bubble tea at all.

I have waited for my drinks for half an hour now and im still waiting. this is frankly way too long for drinks. and this store is full of people, no social distancing tk be seen at all.

I love bubble tea so much! I go here a lot with my friends and I usually order the Mango Green Tea with Tapioca and half sugar. The tapioca tastes fresh and the drink is usually delicious! There is a huge selection of drinks and you can customize basically everything ranging from the sugar level, to the toppings you'd like! Unfortunately, when I get my drink, its a little sour and the juice tastes artificial. That's why I rated it a 4 star. Overall, I like the drink but I wish that it tastes fresher in the future. I have gotten the sweet treats before and they were amazing but quite overpriced.

My kids favorite place for bubble tea.I like it too.Peach green tea is my favorite!

? DURIAN MILK TEA ?I know some people feel like they have to(en)DUR(ian) the taste and smell of durian but I freaking love it! ?It was amazing news to me when they brought the limited time drink back again in May because I was able to get it for both me and my grandma ?Love the flavor of durian milk tea and I honestly could have done with a stronger durian flavor but I get why they made it so mild, probably for people who have never tried durian before, you know? ?Service here in my experience has always been very friendly, helpful, and efficient even when I order a lot of drinks! I love this location because of how convenient it is for me to drop by and grab a to satisfy my bubble tea (sans bubbles) craving

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