Spoonbread - Richmond

I made a reservation a week ahead to celebrate my son’s birthday. We arrived exactly on time and were told the table was not ready but should be in minutes. Nat... read more I made a reservation a week ahead to celebrate my son’s birthday. We arrived exactly on time and were told the table was not ready but should be in minutes. Naturally, they ushered us upstairs to the bar where we waited minutes. They blamed the situation on diners staying later than expected. After it became apparent they had probably given our table up shortly before our reservation and arrival time, we were given seats upstairs in the bar. Christine, the bartender and food server, was great and handled the situation well. The food was great. However, whoever is responsible for managing reservations and seating is either incompetent or irresoponsible

Made a reservation for a special occasion for on a Saturday night. Was told table would be ready minutes late. Then was told that investor was sitting at table.... read more Made a reservation for a special occasion for on a Saturday night. Was told table would be ready minutes late. Then was told that investor was sitting at table. At minutes, hostess told me that they had check. At minutes was told that they ordered more drinks. We left at Lots of sorry's from hostess, but no solution to the problem. Investors should realize that the investment won't pay off if you anger customers. Thanks for ruining special occasion, Spoonbread

Great evening with friends. The food was phenomenal as usual. Only problem was a customer was very rude to us. She went around to various tables and told them t... read more Great evening with friends. The food was phenomenal as usual. Only problem was a customer was very rude to us. She went around to various tables and told them they were staying too long and they needed to hurry up so her party could sit down. It was truly one of the most unbelievable experiences I've even had in a restaurant. The restaurant should have asked her to leave

2018-09-14 these people are really nice and really good what they do! Calling, left voicemail with my reservation, calling at 3 pm and someone answered the phon... read more 2018-09-14 these people are really nice and really good what they do! Calling, left voicemail with my reservation, calling at 3 pm and someone answered the phone, answered my questions about the parking lot and then I planned the reservation. Upon arrival at 5 pm there was no other, we sat and Paul took our server our order and was an excellent server, he told us the specials for the day, answered questions about the menu and gave recommendations as well. The yeast rolls and honey butter were so good! The cucumber water was unique and the mock tails (non-alcoholic tasted so good. The Caesar Salat and Skalopps with Caramel Maispudding were excellent! The rock and lobster entree was also excellent. We asked for our desert to go and were impressed by the packaging and when we came home, the wafer strawberry shortcake tasted so good. Ordered the chocolate cherry skirt, hope to eat it soon. 2019-04-20 called to schedule reservation, had to call back several times to postpone later in the evening and they reserved the table I requested for an hour (Thank you! , the server was nicely attentive and brought us in and out as fast as he could, even if it began to do after arriving, the oysters were excellent, the special (salmon and chicken straight was good and the spoons and yeast roles were always good!

The first time here. Reservations are highly recommended. There is no place where you stand or sit in the restaurant to wait on a table. There's a bank in the f... read more The first time here. Reservations are highly recommended. There is no place where you stand or sit in the restaurant to wait on a table. There's a bank in the front, but the day we went was windy. Great service was a little slow, but still great. We ordered chicken waffles lump crabcake on fried green tomatoes. Spoon bread of course fruit potatoes. So delicious! We will try out the complete menu again because we only tried brunch.