Earls Kitchen Richmond

Too many unavailable articles. no pinot grigio for happy hour. no sandwich-backs, no hamburger-backs.... came to tell us these 15 minutes we ordered.

With reservations booking, the hostess mistakenly gave our table to another party. We had to wait for another 10-15min for table set up. It’s good that our server was very nice enough to make it up. The food was delicious. They had my cheesecake off the bill for my birthday.

The chair were dirty. The server couldn’t tell me which wine is a dry wine. The restaurant was very loud

Cajun Chicken sandwich was two thinly sliced pieces of chicken breast. Not worth the $21 at all. Didn't complain as I am in the industry employed by several restaurants for business development. Service was okay, lots of young inexperienced staff, however I understand the staffing issues across the board within the industry in the last 2 years for sure. I used to come 3-4 times a week and most staff knew me before pandemic, most likely another reason I didn't complain and tipped 20% still. Saw this review in the inbox, and thought you'd like the feedback for the sandwich.

It would have been nice if we were told brunch wasn’t being served on Boxing Day. Most people consider Boxing Day a holiday. So we were disappointed brunch wasn’t being served. But other than that service was good and lunch was decent. It was very busy and loud. We were sat in the middle of the room due to having 6 people at the table, I assume.