Arby's - Richm

Got the beef and cheddar kids meal. Was surprisingly good. Real cheddar instead of that fake sauce. read more Got the beef and cheddar kids meal. Was surprisingly good. Real cheddar instead of that fake sauce.

Good crinkle fries! Needs the roof fixed though. read more Good crinkle fries! Needs the roof fixed though.

Nothing worse than coming home looking forward to eating the food you just ordered in the drive thru only to find out one of the items you ordered is missing. T... read more Nothing worse than coming home looking forward to eating the food you just ordered in the drive thru only to find out one of the items you ordered is missing. This just happened and I'm not very happy right now. I ordered a classic French dip, big cheesy burger and a large curly fries. Fries was missing so I had to go back there to get it. All I heard the lady that served our food say to the coworker helping me in the lobby was..... My bad. Seriously? By the time I get back home everything was cold. And the fries were not curly. They were 1 and 2 inch long leftover from the last batch. Will be awhile before I step foot in there again.

They forgot the sandwich I ordered. I was getting a quick lunch so I couldn't return! read more They forgot the sandwich I ordered. I was getting a quick lunch so I couldn't return!

Visiting Arby’s for the first time in years turned out to be a delightful experience. The staff member at the register displayed remarkable patience and friendl... read more Visiting Arby’s for the first time in years turned out to be a delightful experience. The staff member at the register displayed remarkable patience and friendliness, making the process of familiarizing myself with the menu and understanding the various sauce options a breeze without any signs of frustration.The cleanliness of the establishment stood out distinctly, even outshining reputed chains such as Chick-fil-A. A spotless environment paired with accommodating service laid a positive groundwork for the meal to come.Despite the bustling lunch hour and a long drive-through queue that necessitated a walk-in, the waiting time was reasonable. I opted for the boneless wings, half expecting them to be just glorified chicken nuggets, but I was pleasantly surprised. They surpassed the offerings at renowned spots like BWW and Dave Buster's, striking a chord of satisfaction with their taste and texture.The one drawback was the mingling of fries and wings in the same basket, causing the wing sauce to blend with the fries. While not a deal-breaker, a separation could enhance the dining experience.In conclusion, this visit to Arby's broke past preconceived notions, offering a delightful dining experience characterized by clean surroundings, friendly service, and food that pleasantly surprised with its quality. It’s a reminder that Arby’s can indeed be a top contender in the fast-food market, offering a meal that triumphs over recent fast-food experiences.