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O'Charley's offers a mixed dining experience with a range of opinions. While some diners found the food disappointing due to undercooked dishes and unsweet tea, others praised the delicious salads, steaks, and salmon. The atmosphere was generally appreciated for its comfortable and quiet ambiance. Staff received mixed reviews, with some highlighting excellent service while others noted shortcomings. Overall, while some customers were initially unimpressed with their visits, others ultimately enjoyed their meals and the attentive service provided. Walking in with a larger group was handled efficiently, with good food and friendly service experienced by many diners.

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