McDonald's - RENMARK

They were absolutely useless cunning us about the accused caussy, the app cloged and we had a free burger, but they made us pay in the window and I said there w... read more They were absolutely useless cunning us about the accused caussy, the app cloged and we had a free burger, but they made us pay in the window and I said there was a free burger, but they still made us pay for it...when they still forgot to give us our hash browns.

I went to the drive-thru to place my order, and it took 5 minutes from the beginning of the conversation to the end. I ordered 2 Happy Meals with just hamburger... read more I went to the drive-thru to place my order, and it took 5 minutes from the beginning of the conversation to the end. I ordered 2 Happy Meals with just hamburger meat and cheese on the burgers, along with chips and tomatoes. When I reached the window to pick up my order, I was informed that they were out of tomatoes. As we were eating in the car, we discovered that the burgers had pickles in them as well, which we did not ask for. The employee's attitude and customer service were lacking, and I had to ask for my meal to be remade, which seems to be a common occurrence at this particular McDonald's location.

I was very pleased with the service at this restaurant and was especially delighted to see a person with Down syndrome working there. They did an excellent job.... read more I was very pleased with the service at this restaurant and was especially delighted to see a person with Down syndrome working there. They did an excellent job. Well done!

We rarely visit all McDonald’s, but the children were thrilled. once in the business we were told that we had to use the self-service, not on the switch. so ord... read more We rarely visit all McDonald’s, but the children were thrilled. once in the business we were told that we had to use the self-service, not on the switch. so ordered, for 3 children and 1 adult. the hotcakes came (with the rest to come) but no cutlery. Finally, the other tablet came that we were missing 1 Med chips, so she brought them out. then I realized that the coke was missing, went up and they gave me that. say back, opened the burger hmm completely wrong burger! false grill entrance in comparison to my order intake. I took it back. while I was waiting, another lady brought her burger back, it was also wrong. but it was not my burger, it was also different, you can assume that at least 3 of us were given the wrong burger in the restaurant! a terrible service to the employees we met. when we arrived, we also noticed most tables, although empty was dirty. we will not visit again.

We are retirees caravanning home to Victoria from WA and called in here for our lunch. Parking behind Mcdonalds with our van was easy. The food and coffee order... read more We are retirees caravanning home to Victoria from WA and called in here for our lunch. Parking behind Mcdonalds with our van was easy. The food and coffee ordered was delivered to our table promptly, was mainly hot,(The fries could have been hotter) of good...quality, and met our expectations. I want to comment on the 2 wonderful young people who served us. Firstly the young lady with down syndrome just never stopped working. whether it was bringing food, coffee etc to the tables, or emptying the bins of waste, tidying tables etc ..she kept moving the whole time. it was so pleasing to see this person doing her job in the public eye so efficiently. We commend Mcdonald's Renmark for giving this young lady an opportunity. Secondly we were helped with electronically ordering our meal by a very pleasant young man. He is still a local student studying and speaking 3 languages. He is off to Germany next month on a rotary exchange program. This young man was just so helpful, obviously highly intelligent, having a smile on his face, excellent communication skills and a real credit to his employers. It made us feel Australia has a great future if this young man is representative of our youth coming through. We congratulate Mcdonald's for giving so many of our youth the opportunity to gain employment experience which will hold them in good stead as they mature.