Wards - Remsen

Food is good. Customer service not so much. Young lady could not figure out change due..messed up our order..didnt give us part of our order...and just went on... read more Food is good. Customer service not so much. Young lady could not figure out change due..messed up our order..didnt give us part of our order...and just went on to the next customer....we were still standing there. Had to ask someone else for help. Maybe it was her first day...

The sign featuring the food and ice cream is no longer there. They've switched to laminated menus in small holders, which I really hope they clean regularly! We... read more The sign featuring the food and ice cream is no longer there. They've switched to laminated menus in small holders, which I really hope they clean regularly! We found it easier to stand in line and read the large menu. If you're looking for quality and quantity, I wouldn't recommend ordering food here. Paying nearly $9 for just 3 to 4 small chicken tenders is excessive! The price for a burger is almost the same, so I’ll pass on that as well. However, the ice cream has always been delicious! I've never had an issue, except for rare occasions when they run out. The young cashiers can be hit or miss; sometimes, if their friends show up, you have to ask them to speed things along! Dealing with cash only was a hassle, but they now have an ATM on site, which is a nice improvement.

The restaurant has declined since the previous owner. The new owner is rude and doesn't provide condiments, and you can stand there and watch her completely ign... read more The restaurant has declined since the previous owner. The new owner is rude and doesn't provide condiments, and you can stand there and watch her completely ignore you.

Nice place to stop. They have food and ice cream. read more Nice place to stop. They have food and ice cream.

This restaurant only accepts cash, but the meal was excellent. The large fries are truly massive, and the double sausage burger was delicious. It's a great spot... read more This restaurant only accepts cash, but the meal was excellent. The large fries are truly massive, and the double sausage burger was delicious. It's a great spot to grab a bite after kayaking below Hinkley Dam.