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Contribute Feedback What Ahmad Hussain likes about Broken Rack Billiards:
Our social circle frequently gathers for outings, and during our recent get-together, the server exhibited a lack of courtesy towards one of my friends, appearing quite disrespectful. View all feedback.
What Trần Long doesn't like about Broken Rack Billiards:
the first time I tried the wings here, it was wonderful so I have my mom coming back the next time, the wings were dry af ngl : but the fishes and chips was good, that’s View all feedback.
Ngan was our server, she was AMAZING!! Super nice and sweet and incredibly friendly. Knew when to come around and got us at the exact moment we needed a new drink. Atmosphere, not too busy for a Friday night, but they had it under control. Would definitely recommend for a laidback Friday night. ps. Great pool tables!
The first time I tried the wings here, it was wonderful so I have my mom coming back the next time, the wings were dry af ngl : but the fishes and chips was good, that’s
It's good went for Wednesday dry rib special and it was worth it
0/5 service!Not the best customer service at all!!I made sure I asked for the name of the server so I can warn people about her. Lauren doesn’t fit the job as server. She was very unfriendly, not smilling, not accomodating, rushing with taking orders. One of our friends called her attention to add order, she just pass by as if she didn’t see us and when had chance to come to us she said never call her as she will just come to us. She was very rude. She ruined our supposed to be happy get-together with friends. We are still cathing up but she was rushing us to leave the place by asking us to just pay for the wings on the table even if we were still eating it. She was so ahead of us by bringing the receipt without even asking for it yet. Sooo rude!! Management should teach their employees how to provide a “customer service experience”. Be kind, it’s free!!!!PS: The Wings are very good I must say but because of the customer service experience we had with the server we are not coming back and giving a one star and not recommending the place at all.
I had so much fun here last night. We ordered the Chicken wings with iced tea and a beer. The wings are okay, the services are really good especially the waitresses they are always there. The pool tables are not really so nice, it's 6/10 for me. Cue sticks are not so straight, maybe they can add powder. The ambience is nice and clean and also their washrooms.