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Contribute FeedbackThe Subway in Redwood City has its ups and downs according to customers. While some have experienced frustrations with incomplete orders and early closures, others praise the friendly staff and efficient service. Issues with tips and complaints from employees about adding vegetables to a meatball sub have been noted. However, cleanliness, fresh ingredients, and overall good customer service have also been highlighted. Despite some challenges, it seems that the experience at this Subway location ultimately depends on the specific staff members working during a visit.
I really like to load this, the lady is always very nice. the only thing I don't like is that when they tap with the card, the load won't give the whole money to the dame because they also have to pay to control so that they do take 20% of the tips, but taps are for the hired not for them to control to pay so that I always try to ti tip them cash.
Fast, fresh and clean. this is my place for a great sandwich.
I ordered a 6-in-subway with the subway app and when I arrived the sandwich was only half prepared. the hired who asked me what I wanted in my sandwich. I told her to put the ingredients I ordered with the subway app. she said she didn't have glasses and wanted to save her eyes, and then took my phone off and read her the ingredients I ordered in the subway app. it was not until I left that I realized that they did not add a cheese and do not follow the special instructions I specified with the subway app. very frustrating.
I ordered a 6-in-subway with the subway app and when I arrived the sandwich was only half prepared. the hired who asked me what I wanted in my sandwich. I told her to put the ingredients I ordered with the subway app. she said she didn't have glasses and wanted to save her eyes, and then took my phone off and read her the ingredients I ordered in the subway app. it was not until I left that I realized that they did not add a cheese and do not follow the special instructions I specified with the subway app. very frustrating.
Drove here at 8:52 and walked up to doors being locked. lady inside just looked up and went back to what she was doing. huge pet peeve when people close their store earlier by 5-10 min, you're really not saving that much time.