Reviews
What Michael Katz likes about Bay Sofitel San Francisco:
Great location close to Palo Alto and SFO is 15 mins or so. Hotel is nice and tempted but the room bathrooms are dated. They have a nice pool and great views of a small lake. There’s a supermarket nearby too. Easy highway access. View all feedback. What Qi Cai doesn't like about Bay Sofitel San Francisco:
I recently stayed at this hotel for 3 nights, and there wasn’t any significant issues. Parking was $30/night which I think it’s better to tell the customers on Expedia before booking. $100 deposit per night. Obviously inflation has impacted this place, shortage in service. Lobby was very empty. They returned my deposit on the next day I checked out, which I am very thankful. View all feedback.
Reviews from various websites
Excellent hotel with great views and spacious rooms. The food was great and all the staff we met were welcoming and very accomodating. Definitely going there ne...
read moreMy husband and I stayed here over the weekend and had such a wonderful time. The service and people who work here made our time really special. Micheal and Mois...
read morePlease save yourself sometime and stay somewhere else. Room smelled like cigarettes it had that nasty old hotel smell. I literally could not sleep all night fro...
read moreThey gave me an invoice at my checkout and my credit card was already charged. After I checked out they sent me again a different invoice (for the same days and...
read moreOne of the worst hotels I have ever stayed at.Their customer service is atrocious.I booked online in advance. When I arrived, the guest services attendant told...
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