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Contribute Feedback What Carla Lauder doesn't like about Kfc Merthyr Tydfil Cyfartha Retail Park:
We waited for the food that was plonked on the counter and that wasn’t explained properly that it was ours!! Then the member of staff goes to the back and doesn’t come back to the counter for some time after! Then when she eventually returned was asked what we were waiting for!! Having not told us clearly that it was ours and then by the time we sat to eat it was cold, no cups and got some of the sides wrong! Not hap... View all feedback.
Took almost half an hour to complete the order and then provided the wrong sandwich, only didn't inform them as it was late evening and didn't want to wait another 30 minutes. Service: Dine in Price per person: £10–20 Food: 3
We waited for the food that was plonked on the counter and that wasn’t explained properly that it was ours!! Then the member of staff goes to the back and doesn’t come back to the counter for some time after! Then when she eventually returned was asked what we were waiting for!! Having not told us clearly that it was ours and then by the time we sat to eat it was cold, no cups and got some of the sides wrong! Not happy with the food, or service. Won’t be returning for that kind of disappointment.
Food was good place was empty Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 4 Service: 4 Atmosphere: 2 Recommended dishes: Fried Chicken
Not like it used to be. Won't go back, food awful Parking: Merthyr two blue badge spaces which delivery drivers use. Got soaked going back to car which was further away Service: Dine in Meal type: Lunch Price per person: £1–10 Food: 1 Service: 4 Atmosphere: 3
App wasn't acknowledging my blue light card discount, and staff members refused to process the order with a bluelight card! Never had a problem with any other kfc when app wouldn't work! Service: Take out Meal type: Lunch Price per person: £10–20 Food: 5 Service: 1 Atmosphere: 1