Reviews

Overall Total Score
3.9 out of 5
Very good | 89 reviews

What User doesn't like about Starbucks:
To be fair, I don't care for Starbucks in the least. I do not drink coffee, nor do I consume any of their food selection. I was visiting for a family member and while the wait staff was nothing short of amazingly friendly, helpful, cheerful, and kind the weight at this specific location tends towards ludicrous. It is not unsurprising to wait a half hour for one beverage going through the drive-thru. I don't mind, bec... View all feedback. What User likes about Starbucks:
Just tried this location for the first time, and the Barista was extremely friendly and helpful! (Bit of a coffee newbie, so my knowledge past iced mocha is very limited. Tastes great, service was great, I was upset I wasnt able to tip her, so instead I wanted to give a short review! I'll definitely come back! View all feedback.

Reviews from various websites

Menu
3.4 ★ from 10 reviews

Consistent product at every location. You get exactly what you ask for. Safety precautions in place at all locations we have visited.

Faster service during the non-conference times that takes a few minutes to get their order. I'm not really a dieucks person, but the first time I left, I ordere...

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Super Service from Jr, Hannah, Julianna, and the entire crew.?????

On my second visit, she once again made my order incorrectly. When I tried to correct her, she muttered under her breath and walked away. When I asked for the m...

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The service is too slow, and they could really benefit from a larger space. The Berkshire Mall is mostly empty.

Sirved
3.7 ★ from 5 reviews

Just tried this location for the first time, and the Barista was extremely friendly and helpful! (Bit of a coffee newbie, so my knowledge past iced mocha is ver...

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Kelsey
08.08.2023 - 10:53

The older Lady working at the coffee bar around 1:50 on 1/1/19 was rude and stopped me while ordering. She also was slamming things and kept telling me to hold...

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Faizah
08.08.2023 - 10:53

Very bad first experience at this Starbucks. The barista Beth served us in an extremely rude manner. Hot chocolate tasted like powder and panini was burnt. Won?...

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Emoni
08.08.2023 - 10:53

However, weekends, holidays, and Fridays can get quite busy, resulting in a line, although it's nothing like the extremely long drive-thru line at the Starbucks...

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leqso
08.08.2023 - 10:53

I am extremely disappointed with the service. As the pandemic continues to worsen, I noticed that the staff at Starbucks are not using gloves while preparing co...

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Restaurantji
3.9 ★ from 84 reviews

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