Mcprünte - Ratingen

Unfriendly staff, no ordering at the counter, half of the ordering terminals were broken and excessive noise. read more Unfriendly staff, no ordering at the counter, half of the ordering terminals were broken and excessive noise.

I wanted to quickly grab two large coffees through the drive-thru on a Sunday morning. Quickly was definitely not the word for it! We were lined up with two car... read more I wanted to quickly grab two large coffees through the drive-thru on a Sunday morning. Quickly was definitely not the word for it! We were lined up with two cars at the ordering kiosk, and nothing happened for minutes. Two McDonald 's employees then settled down outside to drink their coffee. Inside the restaurant, it wasn 't very busy. I asked the employees through my car window why things weren 't moving. They told me there was a problem inside. Again, nothing happened for several minutes; by then, there were six cars in the drive-thru. Then, very slowly, things started moving again. The employees inside remained completely calm. It took 25 minutes just to quickly grab some coffee! What a chaotic place!

A quick snack on the way home. Despite the poor reviews, we stopped by the place because it was on our way. Although it was busy, our order (a wrap meal with a... read more A quick snack on the way home. Despite the poor reviews, we stopped by the place because it was on our way. Although it was busy, our order (a wrap meal with a Reuben cup and a McCrispy sandwich) came super quickly and warm. The fries were definitely fresher, better than what we're used to. Everything else was fine, too.

Terribly bad. Rude and aggressive. Instructions on how to order read more Terribly bad. Rude and aggressive. Instructions on how to order

We didn't get our food for about 15 minutes, and it was almost cold. The burgers were only lukewarm inside. My order wasn't complete. If I'm ever in this area a... read more We didn't get our food for about 15 minutes, and it was almost cold. The burgers were only lukewarm inside. My order wasn't complete. If I'm ever in this area again, I won't be coming back.