Subway - Rantoul
Subway
Description
While the food at this Subway location receives accolades for its freshness and quality, customer service appears to be a significant concern. Some diners report excellent service from attentive staff, while others express frustration over incorrect orders and slow drive-thru service. Complaints highlight a lack of enthusiasm from younger employees, leading customers to crave a more positive atmosphere. Despite these issues, many patrons appreciate the clean environment and well-maintained premises, indicating potential when staff morale improves. This restaurant certainly has the ingredients for success, but operational consistency remains key to customer satisfaction.
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Feedback
The food was excellent, but the two young employees really need to find a job they enjoy. I promised to give them a generous tip if I could get a smile from them next time, and I would definitely order a lot of subs!
I stopped by today to grab some sandwiches for dinner on my way home. My first impression was very positive; the place was clean, and the building itself looked well-maintained. Even the ordering area was tidy. The staff member handling the sandwiches was polite and friendly. Overall, this is one of the nicer Subway locations I've visited. Great job!
The staff yesterday, consisting of two guys and one girl, were fantastic! My family of three ordered sandwiches, and they were all made wonderfully. Thank you! We truly appreciated the excellent service!
My sandwiches made perfect. They took the time to do everything I wanted and still helped to move the line at a good pace. I love this subway. Super clean and fresh!
Drive through service is horrible it’s always please wait and then 10 minutes go by and still no service. The one by Walmart is much faster and better service no wait at drive thru!!!
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