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Contribute Feedback What User likes about Glory Days Grill:
It was our first time to eat there. There were 10 of us in our party that we went to Charlestown Slots, and we decided to stop their because we heard good things about the food and it was good. We were out of the state and we're going to Charlestown about 5 times a year, so yes, we are, we're going to eat the next time, the food was so great and the people were really nice. View all feedback.
What AM Marquez doesn't like about Glory Days Grill:
For years, we have come here after Bible study, as there are very few restaurants in the area that stay open at that time. Unfortunately, everyone felt unwelcome and poorly treated, especially after so many years of loyalty. My husband, who has over 20 years of experience in restaurant management, was one of the members in the group. It’s not easy for someone to write a complaint letter, but this treatment was unacce... View all feedback.
Service was really slow and they had plenty of help. I just think we were forgotten about. They were not busy at the time. And 3 employees seemed to always hang out at the end of the bar. Anyways, my meal was AWESOME and on point. Got the steak, Brussels and potatoes. It was great. Even got the Elephant Fries. (Or whatever they are called) they were a nice sweet treat to share.
It was our first time to eat there. There were 10 of us in our party that we went to Charlestown Slots, and we decided to stop their because we heard good things about the food and it was good. We were out of the state and we're going to Charlestown about 5 times a year, so yes, we are, we're going to eat the next time, the food was so great and the people were really nice.
My first time here w/some peers and was set and waited 20 minutes (later found that the person who worked this station was not at work) before someone checked for us for drinks, cutlery or order. The mgr was approached by one of the ppl in our party (about our situation) and then went on to take our orders and everything was politely correct at the moment. The food was great overall!
Where do I begin...I 'll start out by saying that our Korean wings, clam chowder, fried fish and meatloaf was good. Besides the Glory burger, our food was tasty.Now for the dirty lowdown:1. Smell of greasy, dirty floors tables. The smell was pretty heavy throughout the restaurant. It was pretty hard to enjoy sitting there when all we could smell was heavy grease, dirt and unwashed wood...dirty everything: tables, Chairs, floors, booths, menus, napkins.2. Table surface wasn 't super clean...felt greasy.3. My Bloody Mary came without anything in it...no celery, no olives...just a Bloody Mary that had more mix that vodka.4. Waters didn 't arrive until we had been sitting there a good 20-30 minutes.5. Set after set of flatware was dirty, water spotted, greasy and the spoon that came with my chowder had already been used.6. The vinegar brought out for my fried fish had lots of white build-up on the inside of the jar with copious amounts of slimy slime floating throughout...and it wasn 't the "mother. "7. The napkins were drenched in grease...these people do not know how to clean anything...their flatware, the napkins, their glasses, their floors.8. Soggy fries...nothing worse than soggy fries.9. Every plate brought to our table was covered in greasy. Greasy fingerprints all over the plates...including the plate that held my bowl of chowder.10. Everything stunk and felt dirty. If we hadn 't been so hungry and had a substantial drive home ahead of us, we would 've turned around when we smelled how dirty this restaurant was.Not trying to be mean but I 'm surprised this Glory Days location is still in operation. If you 're desperately hungry and cannot possibly wait to eat, then go. If, however, you can manage to wait a few more minutes, go somewhere else...you 'll thank me for it. There was absolutely nothing glorious about our time at Ranson, West Virginia 's Glory Days.
Waited 30 mins for an appetizer. Would have been nice to even acknowledge it would take a while or whatever the reason were to be. Waitress didn't listen to how we wanted something cooked which resulted in one of us waiting over an hour for their meal to which we weren't compensated for whatsoever and we never got refills even after asking numerous times! Waitress was super bubbly to everyone and gave them acceptable service but us after we stated a meal wasn't prepared correctly (we get it wasn't fully her fault) but good lord