Five Guys - Randolph

#10 - Fast Food - Randolph, Burgers, American

Five Guys

Five Guys
4.1 / 5 (1836 reviews)

Description

Five Guys is busily carving out a reputation for quality, but experiences vary widely. Patrons rave about the satisfying cheeseburgers, hefty Cajun fries, and prompt service. Many appreciate the customizable burger options and fresh, flavorful food. However, some diners report lapses in service, highlighting disorganized operations and extended wait times. While many find the ambiance casual and enjoyable, others notice cleanliness and efficiency can fluctuate. Although pricing is generally viewed as high, the quality often justifies the expense. With ample parking and a variety of meals, Five Guys remains a popular choice for casual dining.

Last update: 26.06.2026 from: T

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★ 4.1 / 5 from 1836 reviews
t-c-bank0-2
07.01.2026

Quickly, I've been to Five Guys 2 or 3 times and since then it's been a good experience. My order is taken within 1 minute and served without a long wait. I ordered the Cheeseburger, Fries and bottled Coke. 20 dollars is a bit pricey but the quality is good; plus the burger has 2 patties. The burger is stacked and more than satisfying. The recipe on the fries are robust, tasty and are properly proportioned. Go check it out.

dolly-peterson
07.01.2026

One thing about Five Guys, they have a good burger. Out of all the fast food places, nothing compares. It’s pricey but worth it as long as you’re willing to accept the poor customer service. Just last month I started to think the service was getting better. There was a really friendly cashier I’d never seen before and boy was she quick. she immediately made her way over to me as soon as I walked in the door and took my order. She was very suggestive and kind to me and my husband. She even convin

melissa-harris-flowe-2
07.01.2026

4/12 Update: I am so disgusted!!! I went in to Five Guys around 9:15pm or so, on 4/12, to get a burger. The staff was very short with me because I didn't want that lonely looking hamburger bun. The store was empty so I didn't know how long it had been sitting there. And the grill had dried up hamburger remnants that I asked them to remove but the lady ignored me and still put the burger on the grill. Then when I said something, the guy/cashier started telling me that there's nothing wrong

tara-stone-grass9443
07.01.2026

Kudos to this crew. Fully staffed. Everyone doing something. Place is spotless! Fresh at noon time not leftover premade anything. I have been to 2 different 5 guys and it's been a pure mess. No goofing off attention to customers as soon as they walk in..nice job Randolph!

xavier-appolon
07.01.2026

Came in the soda machine was broken and there was too many people on the second one so I had to wait for a while. I feel like if u want good customer service u should probably come in the morning. At night everything looks unorganized. The workers just run around. And the mens bathroom always smells.

FAQ

The restaurant offers free WLAN for its guests.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

You can also pay for your menus with the common credit cards.

More information

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