KFC - Randallstown

The order taker and the drive-thru she was so nice and policy and attentive but whoever prepared the order didn't give a rats behind I asked for a small pieces... read more The order taker and the drive-thru she was so nice and policy and attentive but whoever prepared the order didn't give a rats behind I asked for a small pieces of original and they just threw the biggest dark meat died that they had in there I know nexttime to check my food before I just pull off but she was so nice I put trust in her a base my trust on what on her personalitybut the person who prepared my order should be ashamed of themselves

The team member Kameya at the drive-thru window was extremely rude and just down right nasty practically through my order at me the whole time she seemed to be... read more The team member Kameya at the drive-thru window was extremely rude and just down right nasty practically through my order at me the whole time she seemed to be arguing with another team member very unprofessional. I wish there was a option to give ZEROstars. I was there on 09/29/2022 at 4:38 I will never visit this location again

I don't even know where to start. I ordered a 12 piece with Mac and cheese mash and gravy and fries and a 6 piece honey bbq wing. This also came with the free b... read more I don't even know where to start. I ordered a 12 piece with Mac and cheese mash and gravy and fries and a 6 piece honey bbq wing. This also came with the free bagged beverage. They did not have green beans or jelly. My 6 piece wing was not in my bagwhen I arrived home. I live over 30 minutes away so it was no point to call in to get the wings or to turn around and goback. The biscuit was dry as dirt The Mac and cheese taste like dish water. The fries were old and cold. The chicken had noseasoning at all on it. I had a mixed bucket with original and crispy. But no flavor at all. The drink I ordered was alemonade. You can tell it was running out. It taste like water with a tad of lemon. The girl working the drive thru was rude.When I asked her for a ranch cup. This place has been going down for years. But today this was the worst service ever.

I ordered meals that included fries, but they were hard as rocks. When my drinks arrived, they were lukewarm because they were out of ice! Management really nee... read more I ordered meals that included fries, but they were hard as rocks. When my drinks arrived, they were lukewarm because they were out of ice! Management really needs to pay attention to their customers. If the ice machine is broken, they should either provide ice or let customers know. Decisions made by management should aim to properly serve their customers, but I didn't feel taken care of at all. Customers should have the choice to decide if they want their soda without ice. Also, it's perfectly fine to discard old fries. I wish I had noticed this before I got home. I genuinely feel like I wasted my money.

My experience at KFC was great, and I received my order quickly. The menu had plenty of tasty options to choose from. read more My experience at KFC was great, and I received my order quickly. The menu had plenty of tasty options to choose from.