The Old Spaghetti Factory

Today is Mother's Day, and we ordered takeout. Upon bringing the food home, we noticed we were missing some food items from the kids' meals. After setting out all the food, we saw that our managers special had a sauce we didn't order on it. We were also missing some of the ice creams and our butters (we ordered extra).When speaking with the manager, she only offered to comp a meal if/when we came back for dine-in.We told her that we had 4 entrees that didn't come out correctly, and we should get that refunded.She then said that we would need to send images to a phone number to prove our statements.At the end of this 30-minute phone call, she compt 3 of our meals.Which we were very thankful for.The only downside was that it truly ruined my mom's Mother's Day dinner. ?Hopefully, next time will be better.

Food was ok. Fast, plentiful but pricey. Staff was amazing, very helpful. Will go again because the took care of my Gluten Free kids very well. Dietary restrictions: Very accommodating to myb2 GF free kids. No bad after effects Kid-friendliness: Super kid friendly, great staff attentive to kids and coloring supplies

Don't go on Mondays you get the old pasa and items that have been left over from the weekend. Still give 4 start because if you go on the weekends you get great quality fresh food

I had the most amazing server Everet. He was very attentive and cheerful, such a joy to be around. I had the creamy pesto salad which is hands down the best salad dressing ever. I had the fettuccine alfredo which was also very good. If u want to have a enjoyable dinning experience definitely ask for Everet!

Love the train decor, always a favorite to take visitors too. Vegetarian options: Mushroom sauce over pasta, or mithizzrah cheese. Kid-friendliness: Kids love sitting inside the train.