Subway - Raleigh

Delivery Services, Catering, Sandwiches

Subway

★ 2.5 / 5 (108 reviews)

Subway in Raleigh, NC, is a popular American eatery known for its wide variety of fresh subs, wraps, and salads. With convenient hours from 7:30 AM to 9:00 PM, it’s the perfect spot to grab a quick bite any time of the day. Whether you're in the mood for a classic cold cut or a hearty vegetarian option, Subway has something to satisfy your cravings. You can easily place an order for delivery through DoorDash or Uber Eats. Looking for a recommendation or want to share your experience? Feel free to leave a review! For any inquiries or to check on the restaurant's busyness, call (919) 773-1993. If you're interested in trying other dining options, consider stopping by Wendy's or Golden Krust Caribbean Restaurant for a delightful meal.

Last update: 17.01.2026 from: User

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★ 2.5 / 5 from 108 reviews

In recent visits to a local restaurant, patrons reported a mix of experiences, revealing a stark contrast in service and food quality. While one guest faced food poisoning after a steak cheese sandwich and encountered an indifferent management response, others praised exceptional customer service from enthusiastic staff members. Positive interactions highlighted the employees' efforts to engage with customers, making lasting impressions despite the overall environment. Complaints about food preparation, including cold pizzas and poorly cut vegetables, reflect inconsistencies that potential diners should consider. Overall, the restaurant appears to struggle with quality and service management, eliciting both disappointment and sparks of hope.

★ ★ ★ ★ ★

Opened at 915 suppose to open at 9am. The person working was not friendly. She act like she hated her job. Not customer service friendly at all.

This restaurant is not a good choice for takeout. The staff seems more focused on chatting with each other than on their work. I definitely wouldn’t eat here again. The pizza I received was cold, and the vegetables were still in large chunks in the sandwich. When I requested spices like pepper and cheese, it felt like they were added at the last minute, as if they had to be prepared before cooking. Overall, I was really disappointed with my experience.

★ ★ ★ ★ ★

I had an excellent experience with customer service tonight, April 4th at 5:30 pm. The two young men working there truly restored my faith in young employees. They were incredibly polite, eager to answer questions, and even went above and beyond for a young girl and her mother in front of me. They told the girl she was going to shine someday and engaged with her during her order. This was only my second visit, but those employees made it memorable and set a great example of exceptional customer service, which is so hard to find these days. They certainly deserve a raise!

★ ★ ★ ★ ★

On January 6, 2022, I suffered food poisoning after ordering a plain steak and cheese sandwich. Later that day, I realized I was ill and ended up bedridden for two days. When I reported this to the manager, who was Mexican, she appeared indifferent and showed little concern. I am seeking an explanation of what occurred and what steps this location intends to take to address the difficulties I experienced.

★ ★ ★ ★ ★

The staff were impolite and unprofessional. I have no plans to visit this location again.

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