Pokano Poke Island Grill - Raleigh

We really enjoy the poke bowls at this restaurant and have made it a part of our weekly date night routine. Unfortunately, we have been struggling to find them open recently as they have adjusted their hours due to COVID and a staff shortage. I fear that they may have permanently closed.

Fortunately I have my ServSafe certificate and have worked at sushi restaurants for years in the pst, so I know what food is and isn 't supposed to look like, and how long it 's safe to be left out. However, when I went to this restaurant and saw the extremely dark avocado they were getting ready to put in my bowl I asked them very nicely for fresh avocado, and instead they began arguing with me. The girl said this is what we are serving right now, and when I let her know that I was not comfortable eating it because it was extremely dark and appeared to have been sitting out for hours and did not look edible at that point, the manager got a very nasty attitude and said oh God and started slamming things, then he took a container of fresh avocado right out of the cooler and threw some in my bowl, flinging some across the counter in the process, because he was so angry. When a chunk went on the counter, the girl that was working behind the counter picked it up and acted hesitantly like she didn 't know what to do with it instead of just throwing it away it looked as if she were planning to put it back in the container but knew not to do that in front of the customers so she just stood there, laid it back down on the counter and had her hand cupping it as if waiting for us to look away which eventually we had to because of watching the making of and paying for the rest of our food and drinks. We were the only people in the whole restaurant, aside from a couple who walked in about 10 minutes after we did, so they were not busy and had no reason to be acting so inappropriately. We assured them while leaving that we would not be back even though us and our entire family were regular customers up until this point, but the manager shouted at me you were the one who was being difficult! I don 't think it is too much for me to nicely ask for fresh food that I am paying for and going to be eating. You 're better off going to another poke or sushi restaurant, or going to Harris Teeter or Lowe 's Foods and getting some sushi made fresh in their deli area, which costs less and is clearly VERY fresh, and you get much better customer service.

The shrimp island bowl at this restaurant is delicious, but be sure to ask for extra sauce as it can be a bit dry. The shrimp is juicy and flavorful! Additionally, their butterfly boba is also fantastic.

Once again the food was amazing and the staff was very friendly and helpful. I love this place

Just moved to the area and this is the best place around! So many varieties and the teas are awesome! Times are a little wild and I seem to always get them messed up, but I know they are trying their best.