Jet's Pizza - Raleigh

Ordered and paid for a pizza. It didn't show up. Tried to get a refund from the store and corporate office and can't. Buyer beware!

Horrible customer service. We placed a order and went to pick it up. We get there and they say our order is canceled. The door says they close at 12am. It’s only 9:45pm!! The guy says he “has to go.” We’ve already paid and didn’t get a cancellation notification or anything. Very unprofessional! They called to confirm our order. Took our money and didn’t even call or text to confirm that it was cancelled. And we had a huge order. Just avoid this place if you can

Good pizza if you can get them to actually show up. Ordered delivery, 1.5hrs later and nothing. Called the store and I was told the driver couldn't find my house (never had this issue before) and just went back to the store without a phone call or any effort whatsoever. Asked if it could be sent back out as I live less than a mile away, was told yes, and still nothing. I'm STILL waiting on a refund 2 weeks later. Next time I'll order from a local place instead of a chain where the employees could care less about customer service.

Love the pizza and they are always quick! Definitely give it a try if you haven’t already.

I have my order at 19:20 clock for 20:15 clock pickup. they know they close at 9 o'clock and at 7:58 o'clock someone called me to say that they closed and I won't get my food. how late are they closing? 8 or 9?