Catering Works, Inc. - Raleigh

CateringWorks was the first quote that we sought and we went with them because they seemed to be unphased by our food budget and size of wedding. They gave us a pretty simple we can do that! and the first quote looked how it needed to look. We had recently been to a wedding catered by Rocky Top who we felt failed to reach guests with apps- so, out of process of elimination of the two most reputable catering companies, we went with CateringWorks and signed that first quote.CateringWorks was entirely deceitful throughout our wedding planning.The following deceptive business practices are likely intentional:We were told we got a discount if we used their bakery, floral, and catering triplex. While we didn 't want a cake and had no intention of doing a cake cutting, we agreed as we felt that this discount would offset the cost of the cake anyways. We came to learn that this discount was not a real thing, but not until the final vendor meeting.We did not like one of our meal selections at the tasting and asked to look at the catalogue to find something in the similar price range to replace it with. We were told that this information is available online . ....What? I 'm writing you a 20k check and you can 't go upstairs and print me a copy so we can get this done and over with? Having sources available to make quick and informed decisions will cost them, so they... make sure the information you 're looking for is harder to find.If you opt in to also use either BloomWorks or their bakery service, the quotes get intentionally jumbled on one merged contract. This is deceptive. If you have enough time on your hands to go line by line, you 'll see that each new printed quote has new line items and costs. As a seasoned legal compliance technical writer, this complicates the ease in comparing quotes between updates even for someone who is paid to do this all day. There is a 0% chance that CateringWorks can 't afford contract software, so I 'd call this deceptive as well. Make sure you 're keeping your own paper record as once they update each contract/quote, the last one *disappears*. How cute and convenient.I was frustrated to see that all fees in our final quote were doubled since we used both BloomWorks and CateringWorks- this included a 20% service fee and new delivery fee despite coming from the same building. This came to nearly an extra surprise $3k. I was told that there are a separate slew of fees because CateringWorks and BloomWorks are two separate companies . A quick search on google shows that they operate under one singular EIN (tax ID number), meaning that they actually are the same company and are taxed that way accordingly.The quotes/contracts use conveniently vague terminology and undefined terms. Contracts should always have defined terms in them, if they 're real lol. The service fee of $1500 described as transportation costs, staffing fees, kitchen fees appeared as $500 on the next print and was suddenly described as the fee 's we pay the food and floral distributors . LOL- those are wildly different definitions under the same vague title, but I obviously didn 't make this a thing cause I was spared $1k here.CateringWorks manager Kelly and her staff delivered exactly what was defined in our contract without any issue. We cannot say enough good things about how skillful florist EW is. He is wonderful to work with and makes time for things that are important to you. We laughed a lot with him and appreciated his personality. The food was delicious though, but nothing tastes that good after you 've been punked for the last 8 months.If your wedding is budgetless and you don 't care when people deceive you, use CateringWorks. Ours *kind of* was budgetless, so all of this hurt *less*, but I still have adverse reactions to deceitful business. $20k is a big bill for a company who quite simply doesn 't keep it real.

Catering Works catered my wedding on April 1st and they did a fantastic job from start to finish! From when we first reached out to the week of the wedding, Kelli was always quick to respond to all of our questions, and such a delight to work with! She was so patient, kind, and helpful when it came to crafting the perfect menu, and she was flexible when we wanted to make menu changes along the way. She and her team showed patience and determination with setting up the space on the wedding day- it was an insanely windy day, so I know there was a lot of setting and re-setting, but they worked hard and did everything with a smile! They were well staffed and professional, and the food was delicious and displayed beautifully. Kelli did a great job of relaying the timeline and event details to her team, and the team was on top of it! The food service was punctual and smooth, and they had great team members like Rebecca that day checking on us (bride groom throughout the evening to make sure we were well taken care of. My guests told me how great their bartenders were too- one guest even said the bartender knew her drink order by the end of the night- that’s truly fabulous service! I highly recommend hiring Catering Works to cater your next special event! (In terms of our food recs, we looooved the French Grazing table and would absolutely recommend! It was a big hit for cocktail hour! The other big hit our guests were raving about were the Pinot Braised Short Ribs which we had at one of our dinner stations! Everything was fabulous! Thank you Catering Works!

Catering works did our wedding at the NC Museum of Art and it was amazing! We had 3 stations with a range of food and Karissa was so helpful through all the months of planning. People told me afterwards how much they loved all the food. The servers were excellent as well and the whole thing was gorgeous in the presentation. We had a tasting months before to sample most of the food which was really helpful. They even packed my husband and I boxes of food to go since we didn’t have a chance to try everything during our wedding. Highly recommend!

Catering Works provided our meal beverage service at our NCMA wedding this past weekend. Our guests thoroughly enjoyed the selection from the hors d'oeuvres at cocktail hour all the way to our late night fries at the end of the evening!Karissa helped us throughout our planning process and guided us through our private tasting and menu/drink selection she is so wonderful! She is detail oriented, professional, and so kind and helped us feel at ease. During our tasting, we got to meet Jill, the owner of Catering Works who was super sweet and friendly and let us try Ella's popcorn, which was a delicious treat!Thank you again, Karissa the Catering Works team for your part in the best day of our lives!!!

Amazing team! I've used Catering Works for sit-down dinners and buffet/drop-off events. Great experiences every time!Kelli is wonderful and each of the catering crews for to-date for our sit down events have been truly wonderful! So friendly and easy to work with : Food was delicious too!