Kfc - Quincy

#12 - Fast Food - Quincy, American, Delivery Services

Kfc

★ 3.2 / 5 (3161 reviews)

**KFC Experience: A Mixed Bag of Flavor and Service** KFC has garnered a range of experiences from customers, highlighting both exceptional service and significant service failures. While some patrons rave about fresh, hot meals and friendly staff who make them feel welcome, others report long waits, dry chicken, and neglectful customer service. Issues such as limited pickup options and unfair wait times detract from the overall experience. Despite the inconsistencies, moments of compassion among staff suggest a potential for improvement. While KFC remains a go-to for comfort food in a pinch, it seems that continuing attention to service quality is essential for a successful dining experience.

Last update: 17.01.2026 from: Josh

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★ 3.2 / 5 from 3161 reviews

Was Damon Noel at Kfc a mag?
We visited KFC for lunch today, and from the drive-thru to enjoying our meal, everything was excellent. A friendly woman greeted us at the drive-thru, making me feel immediately welcome. Another equally warm staff member handed us our food. The meal was fantastic—definitely the best chicken sandwich I've had in a long time. Hope this is helpful. Thank you. View all feedback.

What Mike Dociu dislikes about Kfc:
They have online ordering available, but the only option for pickup is through the drive-thru—there's no way to go inside the restaurant. The wait time is quite lengthy; I had to wait 45 minutes just for a quick pickup of my online order. View all feedback.

Ernest

29.12.2022

★ ★ ★ ★ ★

The worst almost food place in the whole city does not waste her time or her money used to eat cheaply spent $25 for 2 people, just to sit in the drive through 20 minutes and still create cold food I have worked in the food industry for the last 6 years and never in my life I have seen such a bad talk of a blooming industry (pronounced to the manager,

Ramiro

01.11.2022

★ ★ ★ ★ ★

Extra crispy? Yes, please! While it's not quite as good as Popeyes, it will definitely satisfy in a chicken emergency. I'm a bit puzzled why KFC hasn't jumped on the spicy chicken trend. Nonetheless, this place is fantastic. The employees are top-notch and treat customers with great respect. I truly enjoy their service because they make you feel good. The food is always fresh and hot—I've made the trip to Palmyra, and it's still steaming when I get there!

Lilla

29.12.2022

★ ★ ★ ★ ★

They allow them to place online orders. no in the pick-up! they only go through for everything. So secured, 45 minutes for an online quick pickup.

Josh

31.01.2024

★ ★ ★ ★ ★

This is the worst fast food place in the entire town—don’t waste your time or money. It used to be affordable, but I spent $25 for two people and ended up waiting 20 minutes in the drive-thru, only to receive cold food. I’ve worked in the food industry for six years, and I’ve never seen such a poorly run business. When I spoke to the manager, they said they were waiting on mac and cheese, which anyone in the food industry knows doesn’t take that long to prepare, no matter how it’s made.

Damon

31.01.2024

★ ★ ★ ★ ★

We visited KFC for lunch today, and from the drive-thru to enjoying our meal, everything was excellent. A friendly woman greeted us at the drive-thru, making me feel immediately welcome. Another equally warm staff member handed us our food. The meal was fantastic—definitely the best chicken sandwich I've had in a long time. Hope this is helpful. Thank you.

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