Bigfoot Java - Reviews
Reviews summary
Reviews from various users
Last update : 22.03.2023
Best coffee quality of chain coffee places, and love that it is open 24 hours. Wide choice and friendly staff.
Your drinks are always good. You actually have a guy who works there now. He's super cool.
This place was great that I went to my sister's house, she didn't have a coffee pot I didn't know she was getting rid of, she doesn't drink much coffee. Of course I was dying, so I had to drive a bit and that's where I ended. These people really knew how to take care of me, they gave me a 32 ounce hot dripping coffee in a polyfoam cup make it my voice.
I want my tip back. I was provided with poor customer service after the barista messed up my order, which it happens. Little did she know I used be a barista so I understand more than most customers probably do. She shoved my coffee in my hand and walked away with an attitude. I really really want my tip back because that was uncalled for when I didn?t think it was a big deal that SHE messed up. No one deserves to feel that way for their cup of happy. It was at 11:45 this morning, platinum blonde with a pony tail. Wouldn?t be surprised if complaints come in about her often because it appears like she?s completely comfortable treating people that way.
The two girls there this morning had nasty attitudes and gave us watered down redbulls with hardly ANY flavor. she outloud said to her coworker ?i don?t know which one is which?? and then just gave us the drinks like she knew which was which. we can?t tell what they are because the lack of flavor in them. they just had rude attitudes, gave us bad looks and i won?t be going back in the afternoon. one had black hair and the other had like blonde/white hair. highly disappointed.
This coffee establishment garners both praise and criticism, presenting a complex portrait of customer service. Many patrons celebrate the efficient and friendly late-night staff, alongside high-quality drinks like the legendary latte and impressive specialty offerings. Yet, some customers recount negative experiences marked by poor service and miscommunication, particularly from a few baristas. Instances of rudeness and incorrect orders have led to requests for tips back, creating a sense of dissatisfaction among a segment of its clientele. Regardless, the warm atmosphere and famously good coffee keep many returning for their daily dose of caffeine.
Last update : 16.01.2026
I always come here pretty late at night and the staff are super friendly and efficient. Thank you to the Night time staff for working late and honestly Dangerous hours. Yall are the best
Consistently sub-par compared to other Bigfoot locations. Very slow service, coffee is usually burnt, blended drinks are rarely blended well, and whipped cream gets put on everything, without asking if it's wanted or not.
6 out of 5 .. allways great to pull in .. Quick jovial conversation .. Friendly .. Steady too at this locale which is nice .. My usual ? It's a 5 shot 20 Oz Americanno combined and blended with a Dark Roast Drip Brewed Café believe in the Latté Verse .. that be a Shot in the Dark is what I'm hearing on my .. Blog .. Well must get back to work only had 6 minutes ..
The two girls there this morning had nasty attitudes and gave us watered down redbulls with hardly ANY flavor. she outloud said to her coworker “i don’t know which one is which…” and then just gave us the drinks like she knew which was which. we can’t tell what they are because the lack of flavor in them. they just had rude attitudes, gave us bad looks and i won’t be going back in the afternoon. one had black hair and the other had like blonde/white hair. highly disappointed.
I want my tip back. I was provided with poor customer service after the barista messed up my order, which it happens. Little did she know I used be a barista so I understand more than most customers probably do. She shoved my coffee in my hand and walked away with an attitude. I really really want my tip back because that was uncalled for when I didn’t think it was a big deal that SHE messed up. No one deserves to feel that way for their cup of happy. It was at 11:45 this morning, platinum blon
Last update : 22.02.2025
Excellent coffee. Graveyard was understaffed and one of the employees complained about having to serve me while on a mandatory off the clock break. If I wasn't in such a hurry I would have gone to the other bigfoot java down the road. Regardless, mycoffee was amazing
Best coffee quality of the chain coffee places, and love that it's open 24 hours. Lots of choice and friendly staff.
I want my tip back. I experienced poor customer service when the barista mixed up my order, which can happen. However, she didn't realize that I used to be a barista myself, so I understand the challenges more than most customers. She handed me my coffee with an attitude and walked away. I genuinely want my tip back because her behavior was completely uncalled for, especially since I didn’t think the mistake was a big deal. No one should feel that way over a simple cup of coffee. This happened at 11:45 this morning, and the barista had platinum blonde hair tied in a ponytail. I wouldn't be surprised if she receives frequent complaints; she seems very comfortable treating customers poorly.
The drinks at this restaurant are consistently excellent. They've hired a new staff member who is really awesome and adds to the great atmosphere.
I had a fantastic experience at this place! I visited my sister's house and found out she had no coffee pot, as she doesn't drink much coffee anymore. I was really craving some, so I decided to take a little drive, and I ended up here. The staff truly knew how to take care of me; they served me a 32 oz hot drip coffee in a Styrofoam cup, and it completely made my day!
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