Reviews - Red Bento Pullman
Reviews summary
Red Bento offers a charming atmosphere with friendly service, but its food quality presents a mixed bag. While some diners rave about the delicious dishes and attentive waitstaff, others report unfortunate experiences, such as overly sweet pad thai and dry teriyaki chicken. Consistency seems to be an issue, with complaints about freshness and poorly wrapped sushi rolls. However, many patrons appreciate the welcoming environment, kid-friendly features, and standout items like the Thai coffee and Ichi roll. For those seeking a pleasant experience, this restaurant may satisfy, but others might leave yearning for more.
Reviews from various users
Last update : 04.09.2024
The atmosphere was fun cause of the Asian decor and mix of WSU pride. Our waiter, Amy, was quick to attend to us and answer any questions. We got our food fairly quickly and it was quite enjoyable. Bathrooms were also clean, but could use an update by changing the soap dispensers to a contactless one. Other than that it was an enjoyable experience.
Pretty good sushi. Would recommend the golden gate and the play girl roll. Great service and atmosphere. Came here with 10 people and had a good time.
Came here in october of last year on a first date and our waitress (Raven) took a selfie with us it was her first day! And here we are today on another date and she remembers us, amazing staff amazing atmosphere 10/10 would recommend
This is a top notch establishment just off campus! Sushi is fresh and other menu options. College student approved!!
NO confirmation on my reservation, or on my reschedule. SO I Called 4/28 to verify they got my request. I GOT THE CORP OFFICE: I called the Pullman WA office. I got an an Asian female THAT WAS RUDE, DID NOT ANSWER QUESTIONS, and when I wanted more information the phone went silent. I did NOT hang up, didn't know what was going on if anything). The phone remained silent for a very long time. Then all of a sudden someone started talking to me!!!! Halleluiah someone that was professional and provided excellent customer service. The 2nd Customer Service Rep deserves a raise and promotion, she was EXCELLENT!! For her I give 5 STARS!!
Last update : 27.04.2023
Really enjoyed our food here, the Tofu katsu was very good, and there were many ways to choose from. Will be back to try more of them.
The restaurant has delicious food and the staff are very friendly. I enjoyed everything I ordered and would definitely return, even though I didn't have a chance to take a photo before finishing my meal.
I was pleasantly surprised to find a large selection of gluten-free options at this restaurant! I ordered the ginger pad Thai and it was delicious. My husband thoroughly enjoyed the sushi he ordered as well. The restaurant had a cozy atmosphere and our waitress was friendly and helpful. Overall, it's a spot we would definitely return to and recommend to others.
The only thing I ordered from here is the tofu yakisoba, but I really like it, I ordered it several times
Last update : 13.10.2023
Food is mediocre, but the portion size is very good. It was my first time there during a busy night. They had one waitress serving all the tables. She did her best but forgot a couple of things. The TV was loud and made it difficult to have a conversation. I'll definitely go back.
Amazing service! My boyfriend and I came here 8 months ago on our first date. We came here again today and the waitress (Rayvin) remembered us. Very friendly staff. Super welcoming and personable, and our waitress gave us great recommendations. We will definitely be dining here more often!
I highly recommend this restaurant for its amazing sushi. In fact, some of the sushi here surpasses what I've had on the coast. Rayvin, our server, was exceptional. Be sure to request her when you visit! I had no issues at all. The food was excellent and the service was top-notch!
One of my favorite spots in Pullman. The food is great in so many different ways, you can get something as tasty as a spicy pork bulgogi which comes out like a sizzling plate of Asian fajitas. The sushi here is all made with love, each roll is not only delicious but comes out like a masterpiece. One of my favorites is the Flying Dragon Roll which comes out looking like an actual dragon, no details are spared here. The best part about this establishment would be the staff. I love being able to come in and have the staff remember my order, Angel in specific has been one of the most accommodating servers. Always quick with his service, has great recommendations and is extremely knowledgeable. 10/10 experience when I have Angel as my server
Sushi was good. Would recommend getting the Kamikaze or 007 rolls that are fried with cream cheese. Update: Ordered Spicy Chicken Teriyaki and it was good! Would have appreciated more sauce. The side salad seems lazy and it could be improved by replacing the salad with steamed vegetables.
Last update : 11.02.2024
The food was tasty! However, I always request chopsticks but never receive them. Apart from that, I am satisfied with my experience!
The service at this restaurant is excellent and efficient, with hot and consistently delicious food. The Thai coffee is a must-try and the Ichi roll is a simple yet amazing dish.
Red Bento always tastes delicious, but this time, the lemonade was different. It didn't have real strawberries like it usually does, and the straw was soaked in water that smelled like cigarettes. I'm assuming that was an issue with the DoorDasher delivery driver.
Their tofu yakisoba is delicious and my favorite meal. Even their desserts are tasty as well. One of my favorite restaurants in Pullman. Their customer service is always prompt and ready to help.
Last update : 18.09.2024
The bento box was large enough to share between two people and was absolutely delicious!
I recently visited this restaurant for the first time and I absolutely loved it! The food was delicious and our waiter Raven was fantastic and very helpful. The atmosphere was charming and the children were entertained with movies while we dined. I will certainly be returning in the future. In terms of kid-friendliness, they played kid-friendly movies which our children enjoyed and made us feel very welcome. The kids bento box was just the right size for our little ones and we were grateful for our waiter's suggestion.
I have ordered from this sushi restaurant on multiple special occasions and have had a mostly positive experience. It is a pleasant chain restaurant specializing in sushi.
Last update : 20.03.2024
We had a great time dining at this restaurant. The tofu teriyaki was delicious and there were many choices available. We will definitely return to try more dishes. We also tried the tofu yakisoba, which we really enjoyed. We would definitely order both dishes again.
The restaurant offers delicious vegan sushi and appetizers, but I didn't enjoy the yakisoba or the veggie donburi.