Pizza Hut - Provo

That was the worst experience I ever had with a pizza hut. first we wanted to order an salad and they didn't wear it at this place. then we are told 45 minutes for our order and 1 1/2 hours later I called and they said it was picked up and on the way. the pizza hut was 5 minutes from our hotel and it took another 20 minutes. the pizza was over boiled, no sauce on it and was as thin as paper and tasted like karton. the kesebrot was also boiled and the cheese was brown and crispy. I ordered a 2 liter bottle 7 up and received 2 20oz bottle soda. very unhappy, not to mention the price for this terrible food and service was ridiculous.

Highly suggest ordering from somewhere else. Ordered pizza at 6pm on a Sunday, had a 30 min delivery time. An hour and a half later had to call and see what was going on with the order, didn’t have a delivery drive so didn’t make the pizza. Truly not worth your time to order from a poorly ran store.

The price was almost 50 for two pizzas and never got 'em, and the lady told me my order was canceled even though I didn 't cancel it. This is the second time this has happened. Good thing I was paying with cash other wise they could 've ripped me off big time.

Did you guys use old dough or pull frozen dough straight out to make this? Did you seriously not proof the dough? Idk what even happened here but this pizza was awful. I used to be a shift leader for Pizza Hut and this location is a mess. To top it off, I decided to tip the crew on the app. Never again! I can in for my order when the guy at the counter tells me to wait while he runs out, grabs his wallet, and starts buying his own meal. When questioned by the manager, he says he 's helping a customer . Finally she came out, but wow. This pizza was awful, the service was worse. Get your act together! Take the time to make it right! I wouldn 't have minded a call saying you needed to extend or change it.

Idk if you can tell but this pizza was all dough. Ordered from doordash and went to eat a couple pieces on my lunch break and it was severely undercooked! Like it was raw dough. Like seriously? Never ordering from here again. Ick.