Baskin-robbins - Prospect Heights

Great service. Assortments if ice cream is great. Tried Mango, chocolate and other flavors. Tested good!

I ordered a milkshake, not frozen milk. The employees were perfectly nice in the drive thru and I had no issues with them other than the fact that they don't know how to make milkshakes. It was watered down with literal chunks of ice in it. Like I couldn't even use a straw because of clear, see through ice clogging it.up. I have literally no idea how this happened, but all I know is that I won't be returning to this location.

Never ever go to this store.Firstly. They not even greeted customer though entire store is empty and no drive through customers.Secondly. They did not understand what Ia asking for. This is fine...sometime mis communication.Thirdly, I asked for bill and she thrown in the dustbin. Finally i said atleast thanks for giving ice cream but no reply....seriously I regret in my life going to this shop at this location. I never see this behavior in any store any location. Seriously. Good bye to this store

I got a milkshake with plastic broken pieces in it ,tried to call them to have an explanation, but they never answered

The staff are amazing and so friendly. They got my order right and were just so kind. Would recommend and will be back! New favorite Dunkin.