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Contribute Feedback What Josiane Schneider likes about The Broughton Inn:
The food at the restaurant was excellent, however we were disappointed that our OpenTable voucher could not be used. It was not the fault of the employee, but the restaurant was not listed as an excluded establishment, so we were upset that we could not redeem it. We had even added a note to our booking as recommended by OpenTable stating that we would use the voucher as partial payment. The pub was also quite cold,... View all feedback.
What Diner doesn't like about The Broughton Inn:
Main courses were very nice. Disappointed that you were unable to order a mini dessert without a hot drink as we have been able to do this at other Vintage Inns. When informed that this wasn't an option the waitress immediately asked if we wanted the bill giving the impression that as we weren't ordering a dessert they didn't wish us to stay, even though the place wasn't busy. She did the same with another couple. Su... View all feedback.
Eating cold service bad. The staff swears. Only 2 of us in the restaurant and gave a dark Pokiest table, I asked to a table where I could see what I ate, was said that they were completely booked! 10 people in total when we were gone. What a joke....not
The food at the restaurant was excellent, however we were disappointed that our OpenTable voucher could not be used. It was not the fault of the employee, but the restaurant was not listed as an excluded establishment, so we were upset that we could not redeem it. We had even added a note to our booking as recommended by OpenTable stating that we would use the voucher as partial payment. The pub was also quite cold, and despite there being a sign at the fireplace instructing guests to ask for it to be lit when cold, we were told that it could not be done.
The Broughton Inn is a pleasant pub with traditional wooden beam interior, as you would expect in a rural historical building over 150 years old. We visited a Pre Mothers Day meal with my parents and since in their eighties it was good to see that access was easy for them. One thing they commented was that the parking was difficult as there were many commercial vans taking the parking lot and they fought to park somewhere. The food was very good and safe good value for money. The waitress who served us was pleasant and attentive. The only criticism we all agreed was that the surrounding music was a bit too loud. I'm sure it wasn't harassing the other guests, but for us it was a little difficult because my parents are both a little hard to hear. Apart from that, I would certainly recommend visiting the Broughton Inn.
The most important courses were very nice. Disappointed that you were unable to order a mini dessert without a hot drink, as we did in other Vintage Inns. When we informed that this was not an option, the waitress immediately asked if we wanted the bill that gave the impression that when we did not order a dessert, we did not want to stay, although the place was not busy. She did the same with another couple. Surprises how places usually wait until asked for the bill.
We made a last-minute reservation for New Year's Eve and were pleasantly surprised by the delicious food and excellent service at this restaurant. It is definitely worth a visit and offers good value for money. I would recommend it and would return again. The only drawback is that the decor and furnishings could use some refreshing. Other than that, we had a great evening.