Starbucks - Prescott

I love going to Starbucks for my favorite coffees Peppermint Mocha Pumpkin Spice when its available every season

Wonderful customer service. Love pumpkin muffins. Bought a beautiful Christmas coffee cup. Great job on remodel.

If you have time to wait 30 mins for a drink then it's great. The barista is very slow and shows no urgency with a line of people

Since the renovation and restaffing this Starbucks is better than it was. So far the coffee is consistent with other Starbucks. My only complaint is that I asked for a kids hot apple cider (steamed apple juice for my innocent child) and no other Starbucks has a problem with that, it was a diff baristas suggestion, but this person looked at me like I kicked her cat! NO-FI-STAHS-FO-U! ONLY FO!

I used to visit this place two or three times a week and consistently received fantastic service along with great coffee. The staff even called me by name and knew my usual order. They were always very friendly and provided excellent customer service. However, since the location has been remodeled and new employees have been brought on board, the customer service has declined significantly. The staff seems more interested in chatting with each other or with other Fry's employees rather than preparing drinks in a timely manner. I've tried to give it another chance at least four or five times since the changes, but the situation hasn't improved. It now takes at least 19 minutes or more to get my drink, and they work at a painfully slow pace.