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Very good service eating. read more Very good service eating.

We initially reserved a table for three adults and three children at 20.00. we were there at 19.00 and asked if we could sit on a table. the servive said that i... read more We initially reserved a table for three adults and three children at 20.00. we were there at 19.00 and asked if we could sit on a table. the servive said that it was not sensible, because we would have to wait for a std to eat. to ask if we would have to wait for the food at 20.00, this question was negated. in the opposite, it was very fast. So we sat on time 20.00 on the table. we then got after about half a std the appetizer and the food for the kids. after approx. 1 std 30 we asked when the main course would come. we were promised that it would start soon. the kids were also very restless and outside came after us guests, ordered eating and got it in front of us. After 1 std and 45 min we finally canceled the main course. after a conversation with the service line and the question why we are allowed to wait so long, one replied only "why reserve them with children, that is so every year in the restaurant!" there is much no word of apologies, letting down a discount for appetizer, drinks etc. we know from the past that you have to bring time, but that was really the hard one. eating is good as I said, but that alone does not make a good restaurant. our conclusion: "Exchanges urgently the service, then it can be better!"